Behavioral Technician Assistant

Unison Health; Toledo, Northern (OH, KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO 16 days/year

Medical

Dental

Vision

Retirement plan

Job summary

Unison Health is seeking a full-time Behavioral Technician Assistant to join our clinical team in a Toledo clinic. You will provide administrative and clinical support under supervision, helping ensure high-quality patient care and a welcoming environment for clients.

The role involves scheduling, patient documentation, and participating in ongoing training, with emphasis on teamwork within a multidisciplinary healthcare setting.

Qualifications

• High school diploma or GED is required.
• Medical Assistant preferred.
• Must demonstrate knowledge of mental illness and the ability to establish and maintain therapeutic relationships with clients.

Responsibilities

• Answers phone and greets clients; schedules appointments as directed by the Physician or APRN.
• Provides direct medical care services to clients under supervision.
• Documents client activities according to agency policies and procedures.
• Participates in supervision, in-service training, and conferences per policy and Ohio MHAS rules.
• Performs insurance verification and appeals as directed.

Education

High school diploma/GED

Medical Assistant (preferred)

Job description

Description

Why Join Unison Health?

Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.

• Paid Time Off (PTO) Starting at 16 Days/Year
• Medical with federal minimum deductibles
• Dental and vision coverage
• Retirement planning and employer contribution
• Apply to Hear More!

Position Summary:

Unison Health is seeking a full-time Behavioral Technician Assistant to join our clinical team in a clinic setting. This position provides essential administrative and clinical support under the direct supervision of a physician, Advanced Practice Registered Nurse (APRN), or other licensed healthcare professional. The Behavioral Technician Assistant plays an important role in ensuring the delivery of high-quality patient care by assisting with clinical procedures, supporting daily clinic operations, maintaining accurate documentation, and helping create a safe, welcoming, and efficient environment for clients. The ideal candidate is organized, compassionate, and committed to providing exceptional service while working collaboratively as part of a multidisciplinary healthcare team.

Key Responsibilities & Role Highlights:

• Performs administrative duties, including but not limited to answering the phone, greeting clients, scheduling appointments as directed by the Physician or APRN.
• Provides direct medical care services to clients in accordance with established agency and program policies, procedures, philosophy, and client needs under direct supervision of the APRN or physician.
• Documents client/program activities according to Agency/Program policies and procedures.
• Participates in supervision, in-service training, and conferences according to established policies and procedures and Ohio MHAS rules in order to keep abreast of agency procedures, upgrade personal knowledge, improve teamwork and service coordination.
• Follows all Agency and Program policies and procedures.
• Performs insurance verification and appeals as directed.

Education & Experience Requirements:

• High school diploma/GED
• Medical Assistant preferred.
• Must demonstrate knowledge of mental illness and the ability to establish and maintain therapeutic relationships with clients.
• Must demonstrate positive attitude, commitment to provide superior services and enthusiastic support for the mission of the agency.
• Must establish and maintain effective working relationships.
• Must be able to work with ill, disabled, emotionally upset and at times hostile individuals.

Unison Health is an Equal Opportunity Employer (EOE).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.