Behavioral Support Technician

Eisenhower Center; Ann Arbor (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO

Employee Stock Ownership Plan after 1y

401(k)

Medical, Dental, Vision Insurance

Flexible Spending Account

Life Insurance

Long-Term Disability

Short-Term Disability

Student Stipend

Employee Discount Program

Continuing professional development

Job summary

Eisenhower Center in Ann Arbor, MI is seeking an experienced Behavioral Support Technician (BHT/RBT) to join our clinical and residential team. You will implement ABA-based behavior interventions, reduce maladaptive behaviors, and support clients in community settings under BCBA/BCaBA supervision.

This role emphasizes behavior reduction, skill acquisition, and staff coaching, with a focus on meaningful client engagement, on-campus and community activities.

Qualifications

• Valid Michigan driver’s license
• BA or BS in Psychology preferred
• Strong data collection, entry, and analysis experience
• Strong problem-solving, communication, and organizational skills
• Commitment to Eisenhower Center’s mission
• Able to work from 8:00AM to 4:30PM or 12:00PM to 8:30PM
• Tues-Sat or Sun-Thurs schedules available

Responsibilities

• Implement individualized behavior support plans under BCBA/BCaBA direction
• Utilize ABA strategies to reduce maladaptive behaviors and increase adaptive functioning
• Conduct observations and data collection on behavior trends and intervention effectiveness
• Provide real-time coaching and feedback to direct care staff on plan implementation
• Deliver reinforcement and positive feedback to clients and staff
• Model professional, trauma-informed interactions at all times
• Collaborate with multidisciplinary teams to ensure consistent care
• Assist with community integration and transition supports
• Maintain accurate documentation of interventions and outcomes

Job description

We are growing our team and seeking experienced Behavioral Support Technician's!

• Do you have a Behavioral Support Technician background?
• Do you have experience with behavior treatment plans?
• Do you have experience assisting clients with behavioral needs?
• Do you have working knowledge of CMH/TBI residents?

If so, we invite you to consider a career at Eisenhower Center! Below are more details before you decide to apply:

• Hourly: $20
• Benefits start after 30 days: Health, Dental, Vision and many more!

*All offers of employment are contingent upon all applicable background screens*

The Behavior Support Technician (BHT/RBT) serves as a key member of the clinical and residential team, supporting the implementation of behavioral interventions grounded in Applied Behavior Analysis (ABA) principles within a non-traditional ABA residential environment. This role emphasizes behavior reduction, skill acquisition, and staff coaching, while promoting meaningful client engagement both on campus and in the community. The BT/RBT works under the direction of a BCBA/BCaBA and collaborates closely with multidisciplinary teams to ensure consistent, person-centered care.

Behavioral Intervention & Clinical Support

• Implement individualized behavior support plans and protocols developed by the BCBA/BCaBA, ensuring fidelity across residential and community settings.
• Utilize ABA-informed strategies (e.g., reinforcement, prompting, redirection, shaping) to reduce maladaptive behaviors and increase adaptive functioning.
• Conduct systematic observations and data collection, documenting behavioral trends, environmental variables, and intervention effectiveness.
• Provide real-time coaching and feedback to direct care staff to improve consistency and accuracy in behavior plan implementation.
• Deliver corrective reinforcement and positive feedback to both clients and staff, reinforcing appropriate behaviors and skill use.
• Model professional, therapeutic, and trauma-informed interactions always.

Staff Coaching & Engagement Leadership

• Act as an on-shift behavioral resource and mentor, helping staff effectively respond to complex or high-acuity client behaviors.
• Promote and monitor meaningful client engagement, ensuring adherence to daily schedules, programming, and therapy participation.
• Conduct daily observations of staff-client interactions, providing immediate coaching, redirection, and recognition of best practices.
• Support team development by teaching behavioral techniques, de-escalation strategies, and engagement methods, particularly with resistant or challenging clients.

Client Support & Community Integration

• Provide direct 1:1 behavioral support and supervision to clients as assigned.
• Assist clients in achieving community access goals, including transportation training (e.g., walking, bus use, cab services) and independent functioning.
• Support development of social skills and natural supports, including pre-teaching, role modeling, and post-activity feedback.
• Intervene therapeutically in community settings to reduce barriers to participation and improve goal attainment.

Crisis Intervention & Behavioral Safety

• Respond to and assist in managing behavioral crises, utilizing approved intervention models (e.g., QBS Safety-Care).
• Assess staff response during crises and provide immediate guidance to ensure safe, appropriate, and effective interventions.
• Maintain situational awareness and serve as a campus-wide behavioral support resource, particularly during high-risk situations or escalations.

Documentation, Data & Reporting

• Complete accurate and timely data collection and reporting, including novel tracking of behavior trends and intervention outcomes.
• Enter incident reports and behavioral documentation in accordance with organizational, AFC, and regulatory standards.
• Dedicate consistent time to data entry, analysis, and communication of findings to the BCBA/BCaBA and treatment team.

Interdisciplinary Collaboration

• Collaborate effectively with a multidisciplinary team, including BCBA/BCaBA, clinicians, therapists, and residential leadership.
• Maintain strong working relationships with Residential Supervisors, Clinical providers across disciplines (e.g., OT, PT, Speech, Psychotherapy, CTRS).
• Communicate clearly and professionally to ensure continuity of care and alignment of behavioral and clinical interventions.

Program Support & Additional Responsibilities

• Assist with implementation and troubleshooting of client incentive and reinforcement systems.
• Provide coverage across shifts, with emphasis on evenings, weekends, and high-need periods, ensuring behavioral support availability across campus.
• Contributes to a safe, structured, and therapeutic residential environment that promotes client independence and dignity.
• Complete additional duties and special projects assigned to support program effectiveness and client outcomes.

Key Differentiators of This Role

• ABA-informed approach applied within a residential AFC setting (not a traditional ABA clinic).
• Strong emphasis on staff coaching and behavioral leadership.
• Focus on real-world generalization, including community integration and functional independence

Qualifications and Education Requirements

• Valid Michigan driver’s license
• Preferred: BA or BS in Psychology
• High attention to detail. Experience with data collection, entry, and analysis
• Good problem-solving, communication skills (both written & verbal), & organizational skills
• Commitment to Eisenhower Center’s mission statement
• Able to work from 8:00AM to 4:30PM or 12:00PM to 8:30PM
• Tues- Sat or Sun-Thurs schedules available

Eisenhower Center is 100% employee owned and offers an excellent benefit package including:

• PTO
• Employee Stock Ownership Plan eligible to participate after 1 year & 1,000 hours of employment
• 401(k)
• Medical, Dental, & Vision Insurance
• Flexible Spending Account for Medical and Dependent Care
• Employer Paid Life Insurance and Long-Term Disability
• Voluntary Life Insurance and Short-Term Disability available
• Student Stipend
• Employee Discount Program
• Continuing professional development opportunities

Eisenhower Center Commitment

Eisenhower Center is committed to delivering innovative, evidence-based, trauma-informed, and person-centered rehabilitation services that empower individuals to achieve their highest level of independence and quality of life. All team members are expected to uphold our core values of safety, dignity, collaboration, excellence, and continuous improvement while supporting compliance with CARF accreditation standards and all applicable federal, state, and payer requirements.

Eisenhower Center is an EEO employer – Veterans/Disabled and other protected categories – and is a 2019 Bronze Veteran-Friendly Employer, Michigan Veterans Affairs Agency. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Eisenhower Center endeavors to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do