Behavioral Support Assistant

Bowen Health; Warsaw (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bowen Health in Warsaw, IN seeks a Behavioral Support Assistant to provide essential care and supervision for adult patients in a 24-hour high acuity program. You will assist with daily activities, transportation, meals, and de-escalation, while maintaining safety and compassionate care.

The role requires CPI, BLS, and First Aid certifications (to be obtained post-hire where needed), a high school diploma, and a valid driver’s license.

Qualifications

• CPI certification is required after hire and maintained for patient care.
• BLS and First Aid certifications must be obtained after hire and kept current.
• Must be 21 years of age and pass background checks.

Responsibilities

• Assist patients with daily activities, ensuring safety and well‑being.
• Support meal preparation and knowledge of nutrition and food safety.
• Transport patients to appointments and services as required.
• Accompany patients on community outings, providing supervision.
• Use approved de‑escalation techniques and remain on-site during emergencies.
• Observe patients and report changes to clinical staff.
• Develop skills in screening calls and assessing severity of needs.
• Learn and follow treatment plans and patient rights, including complaint processes.
• Perform other duties to support the team and patient care.

Skills

CPI Certification

BLS Certification

First Aid Certification

Valid driver's license

Education

High School Diploma or GED

Job description

Locations

Warsaw, IN 46582, USA

Description

The Behavioral Support Assistant provides essential care and supervision for adult patients in an intensive, high acuity patient population, 24-hour program setting. This role requires a specialized skill set and involves working with individuals who require specialized behavioral support, ensuring a safe environment and promoting patient well-being. The Assistant will assist with daily needs, transportation, meal preparation, and emergency de-escalation, while maintaining a high level of professionalism and care.

Duties/Responsibilities

Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation.

• Assist patients with their daily activities and needs, ensuring their safety and well-being.
• Support meal preparation and develop knowledge of nutritional issues, menu planning, food preparation, and food safety.
• Transport patients to appointments and other services as required.
• Accompany patients on community outings, providing assistance and supervision.
• Ensure patient safety by using approved de-escalation techniques when appropriate. Remain on-site during emergencies unless otherwise directed by leadership.
• Observe patients and report changes in functioning, behaviors, or concerns regarding medication to clinical staff.
• Maintain up-to-date certifications in CPI, CPR, and First Aid.
• Develop skills in screening patient calls, assessing the severity of needs.
• Learn and adhere to the treatment planning model and patient rights, including understanding the complaint processes.
• Perform other duties as assigned to support the team and patient care.

Physical Requirements

• The normal work routine involves moderate exposure to blood, body fluids or tissues.
• The normal work routine has a minimal ergonomic risk for repetitive motion impairment.
• The position may require a moderate amount of physical exertion (bending, lifting, twisting) in the work area.
• The position requires the ability to engage with patients who may become violent and to participate in physical patient holds using approved techniques when necessary.

Required Qualifications

• Education: High School Diploma or GED.
• Experience: Previous experience in transitional living preferred.
  • CPI (Crisis Prevention Intervention) – certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
  • BLS (Basic Life Support) and First Aid – certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
• Valid driver’s license and active auto insurance coverage.
• Satisfactory results from criminal and driving record background checks.
• Must be a minimum 21 years of age.

Equal Opportunity Employer

Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees. Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.