Behavioral Health Unit Secretary – Administrative Support

The University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PPO medical plan (day one)

Paid Time Off (day one)

TRS retirement benefits

Parental Leave

Wellness programs

Tuition Reimbursement

Job summary

UT Southwestern Medical Center is seeking a Unit Secretary to support the Texas Behavioral Health Center in Dallas. The role will involve answering phones, transcribing orders, coordinating tests, and ensuring smooth patient flow in a fast-paced behavioral health environment.

The position emphasizes accurate documentation, strong communication with care teams, and maintaining unit supplies. A high school diploma and comfort with medical terminology are preferred.

Qualifications

• High school diploma or equivalent required.
• Working knowledge of medical terminology beneficial.
• Excellent communication and telephone skills preferred.

Responsibilities

• Maintains high level of service for both internal and external customers.
• Answers phone and ensures patient requests are disseminated to nursing staff as appropriate.
• Transcribes orders accurately and promptly with legible handwriting and required details.
• Coordinates scheduling of tests and procedures with appropriate departments.
• Keeps unit stocked with supplies and coordinates repairs of equipment as necessary.
• Communicates with patients, families, physicians, and staff in a timely manner.

Education

High School Diploma or equivalent

Job description

UT Southwestern Medical Center is seeking a Unit Secretary to support the Texas Behavioral Health Center in Dallas. The role will involve answering phones, transcribing orders, coordinating tests, and ensuring smooth patient flow in a fast-paced behavioral health environment.

The position emphasizes accurate documentation, strong communication with care teams, and maintaining unit supplies. A high school diploma and comfort with medical terminology are preferred.