Behavioral Health Transport Technician (Full-Time Only)

Apex Paramedics, LLC; Colorado Springs (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Overtime opportunities

Uniforms provided

Education/certification support

Job summary

Apex Paramedics, LLC is seeking a Behavioral Health Transport Technician in Colorado Springs. You will provide urgent, non-medical transport for individuals in crisis with a trauma-informed approach, prioritizing safety and de‑escalation.

Expect 12-hour shifts, a Wednesday–Saturday schedule, and ongoing training while supporting the company’s values of honesty and service. Responsibilities include risk assessment, facility coordination, vehicle maintenance, and meticulous documentation.

Qualifications

• CPR/BLS certification required.
• Valid driver's license required.
• Ability to pass background checks.
• Assigned Wednesday–Saturday shifts.

Responsibilities

• Safe Crisis Transport: move individuals calmly and non-coercively.
• Risk assessment and monitoring for agitation or elopement.
• De-escalation techniques to reduce trauma during transit.
• Coordinate with sending/receiving facilities for accurate assessments.
• Operate and maintain transport vehicles and safety equipment.
• Maintain accurate trip documentation and records.

Skills

CPR/BLS certification

Valid driver's license

Background checks

Flexible schedule

Job description

The Behavioral Health Transport Technician provides urgent, non-medical transportation services for individuals experiencing a behavioral health crisis. This role is designed to offer a compassionate, safe, secure, and non-traumatic alternative to traditional law enforcement or ambulance transport, ensuring that individuals receive trauma-informed care while being moved between healthcare locations. The Behavioral Health Transport Technician will uphold and promote Apex Paramedics core values of Honesty, Accountability and Service.

Key Responsbilities

• Safe Crisis Transport: Execute the urgent transport of individuals in crisis, ensuring the environment remains tranquil and non-coercive to reduce patient anxiety and combativeness.
• Risk Assessment and Monitoring: Continually assess the patient’s mental state and propensity for elopement. Behavioral Health Transport Technician must remain vigilant for signs of claustrophobia, agitation, or altered mental status that could lead to combative behavior.
• De-escalation and Intervention: Utilize de-escalation techniques to manage restless or agitated patients during transit in a way that utilizes compassion and reduces further trauma. In emergency situations, can keep the patient safe while awaiting additional resources.
• Facility Coordination: Proactively communicate with sending and receiving facilities to obtain accurate patient assessments, including voluntary or involuntary commitment status, history of violence, and mental competence.
• Vehicle and Equipment Maintenance: Operate and maintain specialized vehicles. Ensure all safety equipment, such as barriers and cameras, are functional. Ensure vehicle is clean and decontaminated for each transport.
• Compliance and Documentation: Maintain accurate records of every trip.

Required Qualifications

• Able to work every Wednesday - Saturday from 10:00 am to 10:00 pm
• Valid CPR/BLS certification
• Valid drivers’ license
• Albe to pass background checks (including MVR in accordance with policy

Preferred Qualifications/Training

• Mental Health First Aid
• Crisis De-escalation and Intervention
• Specialized behavioral health curriculum such as ASIST (Applied Suicide Intervention Skills Training), CAMS (Collaborative Assessment and Management of Suicidality) or Stress First Aid\" (SFA).

Work Environment & Schedule

• 12-hour shifts; day, night, holiday, and weekend ability required.
• Exposure to communicable diseases, adverse weather, and physically demanding conditions.
• Compliance with all PPE and infections control protocols is mandatory.

$20.25 - $24.16 an hour

Compensation & Benefits

• Competitive hourly wage commensurate with experience
• Health, dental and vison insurance; 401(k) with employer match
• Paid time off and overtime opportunities
• Continuing education and certification maintenance support
• Uniforms and equipment provide