Transportation/BHT - Flexible schedule 1st shift Full time

Provident Healthcare Consulting; Fort Wayne (IN); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental & Vision plan

Vacation plan

Paid Time Off

401K retirement plan

Positive work environment

Regular staff appreciation and recogn/

Job summary

Provident Healthcare Consulting is seeking a Transportation/Behavioral Health Technician Specialist in Fort Wayne, IN to provide direct supervision and transportation for clients in behavioral health or substance use treatment programs.

The role emphasizes dependable, compassionate care, professional boundaries, and timely communication with clinical teams while ensuring client safety and confidentiality.

Qualifications

• Excellent communication with clients and staff.
• Ability to stay calm in challenging situations.
• Strong boundaries to maintain professional relationships.

Responsibilities

• Provide direct observation, supervision, and support to clients per program policies.
• Maintain a safe and therapeutic environment for clients and staff.
• Transport clients to medical appointments, counseling sessions, and court appearances.
• Operate agency vehicles safely and follow all traffic laws.
• Maintain transportation logs, mileage records, and required documentation.

Skills

Communication

Empathy

Reliability

Boundaries

Crisis response

Teamwork

Safety awareness

Interpersonal skills

Education

High school diploma or GED

Job description

We are committed to transforming lives through compassionate, evidence-based behavioral health and addiction services. As we grow, we are seeking dedicated professionals who are ready to elevate care and make a difference every day.

Position Summary

The Transportation/ BHT Specialist provides direct support and supervision to individuals receiving behavioral health or substance use treatment services. This position assists with maintaining a safe, structured, and supportive environment while also providing reliable transportation for clients to medical appointments, counseling session, treatment programs, court appointments, community resources and other approved activities.

The ideal candidate is dependable, compassionate, patient, and able to maintain professional boundaries while working with individuals who may have behavioral, emotional, or substance use challenges.

Shift: Flexible schedule 1st shift

Job Responsibilities

• Provide direct observation, supervision, and support to clients in accordance with program policies and treatment plans.
• Maintain a safe, respectful, and therapeutic environment for clients and staff.
• Monitor client behavior and report significant changes, concerns, incidents, or safety issues to appropriate clinical staff.
• Provide transportation for clients to medical appointments, counseling sessions, treatment programs, court appointments, community resources, and other approved activities.
• Operate agency vehicles safely and responsibly while following all traffic laws and company transportation policies.
• Complete required vehicle inspections and report maintenance or safety concerns.
• Assist clients with entering and exiting vehicles as needed while maintaining appropriate dignity and safety.
• Maintain accurate transportation logs, mileage records, attendance records, and required documentation.
• Support clients in developing appropriate social, communication, and independent-living skills.
• De-escalate situations using approved behavioral intervention techniques and seek assistance when necessary.
• Maintain confidentiality and protect client privacy in accordance with agency policies and applicable laws.
• Communicate effectively with clinical, medical, administrative, and other team members.
• Participate in staff meetings, trainings, and other required activities.
• Follow all organizational policies, procedures, safety standards, and applicable regulations.
• Maintain accurate transportation logs, mileage records, attendance records and required documentation.

Benefits

• Competitive salary
• Medical, Dental & Vision plan
• Vacation plan
• Paid Time Off
• 401K retirement plan
• Positive work environment
• Regular staff appreciation and recognition

Qualifications

• High school diploma or GED required.
• Previous experience working in behavioral health, mental health, substance use treatment, residential care, healthcare, or a related field preferred.
• Valid driver's license with a safe driving record.
• Ability to safely operate an agency or passenger vehicle.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional during challenging situations.
• Ability to maintain appropriate professional boundaries with clients.
• Reliable attendance and punctuality.
• Ability to work independently and as part of a multidisciplinary team.

Preferred Qualifications

• CPR/First Aid certification.
• Crisis intervention or de-escalation training.
• Experience with electronic health records or behavioral health documentation.
• Experience transporting clients in a professional or healthcare setting.
• Knowledge of mental health and/or substance use disorders.
• Completion of Behavioral Health Technician, Mental Health Technician, or similar training.

Physical Requirements

• Ability to sit, stand, walk, bend, and move throughout the work environment.
• Ability to assist clients with mobility and transportation-related needs when necessary.
• Ability to safely enter and exit vehicles and assist clients as appropriate.
• Ability to respond quickly to safety concerns or behavioral emergencies.

Key Competencies

• Compassion and empathy
• Dependability and accountability
• Patience and emotional maturity
• Professional boundaries
• Crisis management
• Communication and teamwork
• Sound judgment and safety awareness
• Respect for client dignity and confidentiality

Strive Recovery is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for all employment; free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preferences, status as a qualified individual with a disability, or status as a protected veteran.