Behavioral Health (TMS & Spravato) Technician

Mindful TMS Neurocare Centers; Wheaton (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

Mindful TMS is seeking a full-time TMS Technician to support treatment sessions for depression and OCD. You will administer TMS therapy, help track patient progress, and train for Spravato administration under medical supervision.

The role requires independence, a strong work ethic, and a background in neuroscience or psychology. Training occurs at Hinsdale, IL with potential coverage across Chicagoland locations.

Qualifications

• High School Graduate required.
• General computer proficiency, experience using Microsoft Office applications and CRM and/or EHR systems.
• Knowledge of local insurance payers.
• Basic Life Support Certification (Training & Certification provided as needed).
• Customer Service experience is favorable.

Responsibilities

• Administering TMS and Spravato therapy in line with clinical guidelines.
• Prepare the TMS device for treatment.
• Review medication and treatment information with patients before sessions.
• Monitor TMS and Spravato treatment for patient safety and accuracy.
• Take patient vitals for Spravato treatment.
• Collect informed consent forms prior to treatments.
• Document treatment notes and required information for REMS forms.

Skills

Customer Service

General computer proficiency

Microsoft Office

CRM systems

EHR systems

Education

High School Graduate

Tools

Microsoft Office

CRM

EHR systems

Job description

Mindful TMS is currently seeking a full-time TMS Technician to facilitate treatment sessions for individuals who are suffering from MDD, OCD, and other mental illnesses. TMS is the only FDA approved non-invasive, non-systemic treatment for major depression and OCD. Technicians are responsible for administering the treatment, working alongside clients as they recover from their mental illness, and helping to track the client’s progress. Mindful TMS is seeking an individual who will be certified to deliver TMS Therapy under the supervision of our medical directors, staff physicians, and center manager. Complete TMS training will be provided!

We are additionally seeking to train this individual in the future on Spravato® (intranasal esketamine) as we expand our interdisciplinary mental health offerings to include this novel treatment across all 5 of our locations in the Chicagoland area.

To succeed, the right person for this role will be a self-starter able to complete tasks efficiently and independently at our clinic in Wheaton, IL. Initial training will occur at our Hinsdale, IL clinics and one or two other locations as is standard for all our Technicians in order to obtain training on all types of our TMS devices and gain familiarity with company processes and the wonderful members of our small but highly capable team. Excellent position for those with a neuroscience, psychology, or similar background interested in obtaining hands-on clinical experience in the fast growing field of neurotherapies.

We offer competitive compensation packages

:

• Pay: $18 per hour during initial 3-6 weeks of training, then $20 per hour
• 401(k)
• Paid time off

You will primarily work out of the "home" office hired for, but could, in cases of emergency, be asked to cover in another location. We are looking for candidates with a flexible schedule that will be able to work 8-hour shifts ranging from 8AM-7PM. Flexibility is key; our clinic hours can vary based on the needs of our patients.

Primary Responsibilities include but are not limited to

:

• Administering TMS and Spravato therapy, in accordance with our clinical guidelines and protocols.
• Preparing the TMS device for treatment.
• Reviewing all medication & treatment administration information with each patient before treatment sessions.
• Monitoring all aspects of TMS and Spravato treatment to ensure patient safety and clinical accuracy.
• Taking patient vitals for Spravato treatment.
• Providing and collecting informed consent forms before administering any treatments.
• Accurately collecting and documenting all information required to submit REMS monitoring forms following each Spravato treatment session.
• To benchmark treatment progress, reviewing, administering, and documenting, psychiatric rating scales such as: PHQ-9, GAD-7 & BDI.
• While remaining within FDA guidelines, Identifying, solving, and overcoming any obstacles or discomfort that could interfere with a patient’s treatment.
• Delivering the highest level of quality patient care while demonstrating empathy, active listening, developing trust, and providing support to an already depressed and vulnerable patient population.
• Record and treatment session notes and documentation required.
• Collaborating with other team members to ensure high quality care for our patients as needed.
• Greet patients with a warm welcome as they enter our facility to make them feel comfortable.
• Collecting payments from patients for their out-of-pocket responsibility.
• Schedule treatments with patients.
• Encompass basic knowledge of general insurance and billing procedures to either directly answer or elevate questions from patients as necessary.
• Assist with scheduling and various administrative tasks.

Preferred Experience and Qualifications

:

• High School Graduate
• General computer proficiency, experience using Microsoft Office applications and CRM and/or EHR systems.
• Knowledge of local insurance payers.
• Basic Life Support Certification (Training & Certification will be provided as needed)
• Customer Service experience

Characteristics Of Our Employees

:

• Always maintain a “patient centric” mentality
• Passionate about mental health and making a positive impact in people’s lives
• Have a strong work ethic, be curious, and eager to learn
• Act and communicate respectfully to our patients and your colleagues
• Detail oriented
• Physically able to stand on your feet for hours at a time