BEHAVIORAL HEALTH TECHNICIAN

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Bridgewater (MA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/dental/vision benefits

Employee discount

Job summary

Oasis Mental Health Centers Medical LLC is seeking Behavioral Health Technicians to support patients experiencing depression across multiple clinics. The role involves administering TMS and Spravato therapy, preparing equipment, and maintaining careful treatment records while ensuring patient safety and empathy.

We provide training, certification, and a patient‑first environment with competitive compensation ($20–$22/hr) and benefits including 401(k) matching, PTO, medical/dental/vision, and

Qualifications

• High school diploma required.
• General computer proficiency, including Microsoft Office and CRM/EHR systems.
• Knowledge of local insurance payers.
• Basic Life Safety Certification (training provided).
• Customer service experience.
• Patient-centric mentality and empathy.
• Strong work ethic and eagerness to learn.
• Respectful communication with patients and colleagues.
• Physical ability to stand for extended periods.

Responsibilities

• Administer TMS and Spravato therapy following clinical guidelines and protocols.
• Prepare the TMS device for treatment.
• Review medication and treatment info with each patient before sessions.
• Monitor treatment safety and clinical accuracy.
• Take patient vitals for Spravato treatment.
• Obtain and document informed consent.
• Record and document data for REMS monitoring forms after each Spravato session.
• Use psychiatric rating scales (PHQ-9, MADRS, BDI) to benchmark progress.
• Identify and address obstacles or discomfort that could affect treatment.
• Demonstrate empathy, active listening, trust-building with depressed and vulnerable patients.
• Maintain accurate treatment session notes and documentation.
• Collaborate with team members for high quality care.
• Greet and welcome patients at the facility.
• Collect out-of-pocket payments from patients.
• Schedule treatments and manage administrative tasks.
• Handle basic insurance and billing questions or escalations.

Skills

Customer service

Communication

Empathy

Detail oriented

Patient-centric

Strong work ethic

Team collaboration

Learning mindset

Education

High school diploma

Tools

Microsoft Office

CRM/EHR systems

Job description

Are you looking to make a positive impact on people’s lives? Oasis Mental Health is recruiting Behavioral Health Technicians to provide treatment to patients experiencing depression across multiple clinics.

We bring a patient‑first approach and provide training and certification to administer Spravato and Transcranial Magnetic Stimulation (TMS), as well as front‑office duties.

Compensation & Benefits:

• Pay Range: $20-$22 per hour (based on experience/education)
• 401(k) with company match
• Paid time off
• Medical/dental/vision benefits
• Employee discount

Schedule: 8‑hour shifts, 8 AM‑7 PM, with flexibility based on patient needs. Candidates should be able to work with a flexible schedule.

Primary Responsibilities

• Administer TMS and Spravato therapy following clinical guidelines and protocols.
• Prepare the TMS device for treatment.
• Review medication and treatment info with each patient before sessions.
• Monitor treatment safety and clinical accuracy.
• Take patient vitals for Spravato treatment.
• Obtain and document informed consent.
• Record and document data for REMS monitoring forms after each Spravato session.
• Use psychiatric rating scales (PHQ-9, MADRS, BDI) to benchmark progress.
• Identify and address obstacles or discomfort that could affect treatment.
• Demonstrate empathy, active listening, trust‑building with depressed and vulnerable patients.
• Maintain accurate treatment session notes and documentation.
• Collaborate with team members for high quality care.
• Greet and welcome patients at the facility.
• Collect out‑of‑pocket payments from patients.
• Schedule treatments and manage administrative tasks.
• Handle basic insurance and billing questions or escalations.

Preferred Experience & Qualifications

• High school graduate.
• General computer proficiency, including Microsoft Office and CRM/EHR systems.
• Knowledge of local insurance payers.
• Basic Life Safety Certification (training and certification provided).
• Customer service experience.
• Patient‑centric mentality.
• Passion for mental health and helping others.
• Strong work ethic, curiosity, and eagerness to learn.
• Communication with respect for patients and colleagues.
• Detail‑oriented.
• Physically able to stand for extended periods.