Behavioral Health Technician (SUD & MH)

Epiphany Wellness; Southborough (MA); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Flexible Schedule

Comprehensive benefits package

Tuition Reimbursement

Paid Holidays

Vacation and Flex benefits

Job summary

Epiphany Wellness in Southborough, MA, is looking for a full-time Technician to support clients within their substance use and mental health programs. You will provide structured support and encouragement as clients work towards long-term wellness.

The ideal candidate should have experience in behavioral health or substance use recovery, a valid driver's license, and be able to maintain a safe environment for clients. Benefits include a flexible schedule and a comprehensive benefits package.

Qualifications

• Minimum of 1 year in the behavioral health, substance use, or mental health field.
• CPR and Standard First Aid Certification preferred.
• Valid Driver's License with a minimum 2-year clean driving record required.

Responsibilities

• Maintain a safe, structured environment for clients.
• Support medication and testing protocols with accurate documentation.
• Transport clients to appointments and activities.
• Complete accurate documentation for intakes and shift notes.
• Respond to crisis situations and facilitate client groups.

Skills

Behavioral health experience

Substance use recovery knowledge

Mental health support

Education

High School Diploma or GED

Job description

Are you passionate about helping clients build a foundation for lasting recovery and stability? At Epiphany Wellness, our mission is true transformation, and our Behavioral Health and Mental Health Technicians are on the front lines of that mission every day.

We are looking for a Technician who will work closely with clients on our substance use and/or mental health tracks, providing structured support, supervision, and encouragement as they build the skills needed for long-term wellness. This role is a great fit whether your background is in substance use recovery, mental health support, or both.

Location: Southborough, MA

Job Type: Full-time

Hourly Rate: Up to $25 / per hour

Schedule: OPEN 1st, 2nd & Overnight shifts available

Priority Openings: Thurs-Mon 4p-12:30a, Mon-Fri 4p-12:30a

Responsibilities

• Maintain a safe, structured environment for clients through regular rounds, observation, and adherence to daily/weekly schedules.
• Support medication and testing protocols (medication observation, self-observation sheets, urinalysis, breathalyzers) with accurate documentation and supervisor communication.
• Transport clients to appointments, clinical services, and activities in accordance with Epiphany’s driving policy.
• Complete accurate documentation for intakes, rounds, and shift notes, and communicate clearly through the team chat.
• Respond to crisis situations, including SI/HI reporting, behavioral issues, or relapse, and escalation through the proper chain of command.
• Facilitate client groups and activities appropriate to their track (recovery or mental health), reinforcing house rules and responsibilities.
• Build positive, professional relationships with clients and staff, and stay flexible for schedule needs including last‑minute coverage.

Qualifications

• Minimum of 1 year in the behavioral health, substance use, or mental health field (preferred).
• High School Diploma or GED.
• CPR and Standard First Aid Certification (preferred).
• Working knowledge of 12‑Step Program, AA or NA (preferred).
• Valid Driver’s License with a minimum 2‑year clean driving record (required).

Benefits

• Flexible Schedule
• Comprehensive benefits package includes life, medical, dental, and vision
• Tuition Reimbursement
• Vacation and Flex benefits
• Paid Holidays

Epiphany Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Epiphany Wellness makes hiring decisions based solely on qualifications, merit, and business needs at the time.