Behavioral Health Technician / Human Services Technician

Minnesota Direct Care and Treatment; Alexandria (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid vacation and sick leave

12 paid holidays per year

Low-cost medical, dental, vision plans

Pension plan

Disability insurance

Tuition and professional development

Job summary

Human Services Technician is a direct care role within the state-operated Community Behavioral Health Hospital (CBHH) in Alexandria. The CBHH provides short-term, acute inpatient psychiatric services in a 16-bed community-based setting.

Natural support structures are incorporated into treatment by serving patients as close as possible to their home communities. Responsibilities include facilitating admission and discharge, completing demographic procedures, delivering health care, maintaining a

Qualifications

• Ability to read and write English sufficient to understand/follow directions and to maintain records/documentation.
• Human relations skills sufficient to establish rapport with and provide direction to service recipients.
• Possess and maintain a valid driver's license.

Responsibilities

• Facilitate admissions and discharge functions.
• Complete demographic/technical admission procedures for patients.
• Provide physical and mental health care per scope.
• Maintain an acceptable environment of care.
• Collaborate with the treatment team on patient plans and recovery.
• Perform delegated treatments and procedures within policy.
• Maintain a hazard-free environment and respond to emergencies.
• Perform housekeeping to maintain a healthy environment.
• Assist with monitoring data collection to improve care.
• Participate in training and quality improvement activities.

Skills

Ability to read and write English

Human relations skills

Driver's license

Job description

Job Details

• Job ID: 96791


• Location: Alexandria


• Telework Eligible: No


• Full/Part Time: Full-Time OR Part-Time


• Regular/Temporary: Unlimited


• Who May Apply: Open to all qualified job seekers


• Date Posted: 09/03/2026


• Closing Date: 09/15/2026


• Hiring Agency/Seniority Unit: Direct Care and Treatment / DCT Fergus Falls AFSCME


• Division/Unit: Mental Health & Substance Abuse Treatment Services / CBHH Alexandria Nursing


• Work Shift/Work Hours: Rotating Shift / 6:30am-5:00pm; 12:00pm-10:30pm


• Days of Work: Varies; may include weekends and holidays


• Travel Required: Yes; less than 5% for off‑site meetings and to transport clients according to their treatment plans


• Salary Range: $21.59 - $28.94 / hourly; $45,079 - $60,426 / annually


• Classified Status: Classified


• Bargaining Unit/Union: 204 - Health Care Non Professional/AFSCME


• Work Area: CBHH Alexandria


• FLSA Status: Nonexempt


• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

About the Role

Human Services Technician is a direct care role within the state-operated Community Behavioral Health Hospital (CBHH) in Alexandria. The CBHH provides short-term, acute inpatient psychiatric services in a 16-bed community-based setting. Natural support structures are incorporated into treatment by serving patients as close as possible to their home communities.

Responsibilities

• Facilitate admission and discharge functions.


• Complete the demographic/technical admission procedure for patients entering the CBHH so that an optimum level of health and comfort may be attained.


• Provide optimal physical and mental health care (according to the scope of this position) so that optimal health and outcomes can be achieved and maintained.


• Maintain an acceptable environment of care.


• Participate as a member of the integrated treatment team in the development/implementation of individual patient behavioral treatment plans and by promoting illness management and recovery process.


• Perform delegated treatments and procedures within policy.


• Maintain a hazard-free environment through awareness of safety standards and response to emergency calls so that major crises may be prevented and/or handled appropriately.


• Perform housekeeping tasks so that a healthful and aesthetic environment is maintained.


• Actively participate in and assist with the collection, organization of monitoring and evaluation data as requested so that patient care services are continuously maintained and improved.


• Participate in in-service training and quality improvement activities so that the best possible care is provided to patients.

Minimum Qualifications

• Ability to read and write English sufficient to understand/follow directions and to maintain records/documentation.


• Human relations skills sufficient to establish rapport with and provide direction to service recipients.


• Possess and maintain a valid driver's license.

Preferred Qualifications

• Patient care experience within a mental health setting.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS – Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave


• 12 paid holidays each year


• Low-cost medical, dental, vision, and prescription drug plans




• Fertility care, including IVF


• Diabetes care


• Dental and orthodontic care for adults and children




• 6 weeks paid leave for parents of newborn or newly adopted children


• Pension plan that provides income when you retire (after working at least three years)


• Employer paid life insurance to provide support for your family in the event of death


• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury


• Tax-free expense accounts for health, dental, and dependent care


• Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help You Reach Your Career Goals

• Training, classes, and professional development


• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance


• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues


• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.