Behavioral Health Technician & Driver — Day Program

New Oakland Family Services; Ann Arbor, Northern (MI, KY); Hybrid; USD 23,000 - 25,000; Full time

Job summary

New Oakland Family Centers seeks a Behavioral Health Technician and Driver to support the FACE to FACE Partial Hospital Day program. You will provide direct consumer assistance, assist with administrative tasks, and ensure safe transportation to and from the facility, aligning with our mission and policies.

The role emphasizes multidisciplinary collaboration, crisis response, and maintaining a clean, compliant milieu while delivering compassionate care to individuals across ages and needs.

Qualifications

• High school diploma or equivalent required. Bachelor’s degree in social work, counseling, psychology or related field preferred.
• Proficiency in data entry and electronic medical records (EMR) systems preferred.
• Must possess a valid Michigan chauffeur’s license with an approved driving record that meets facility and insurance requirements.

Responsibilities

• Uphold professional standards, clinic policies, and foster a positive environment while providing safe transportation, and offering daily consumer support to achieve milieu goals.
• Learn to design and implement efficient routes for consumer transportation by analyzing traffic patterns, client locations, and scheduling requirements to ensure timely and cost-effective services.
• Transport consumers to and from the facility, ensuring compliance with all safety requirements and protocols.
• Co-facilitate group therapy sessions alongside a licensed clinician, engage with clients daily to assist them in achieving milieu goals, and complete documentation per clinic procedures.
• Appropriately handle crisis situations, including CPI-approved physical intervention, CPR if necessary, and pursuit of eloping clients.
• Oversee and participate in meals and snack times with clients while adhering to rotation schedules for milieu supervision and monitoring until clients are under the supervision of a parent or legal guardian.
• Assist with light daily straightening of the milieu to maintain a clean and organized environment, while replenishing supplies as needed to support smooth daily operations.
• Clean bodily fluids (e.g., urine, feces, emesis) while clients are under milieu care to ensure a safe and hygienic environment.
• Maintain professional boundaries, communicate consistently with staff, participate in team meetings, and adapt to a dynamic work environment.
• Assist with coverage to various NOFC locations, as instructed by Behavioral Health Technician leadership team.
• Accept feedback, pursue professional growth, stay current with training, and perform additional duties as needed to support clinic operations.

Skills

Multitask

Teamwork

Communication

Diversity engagement

Education

High school diploma

Bachelor’s degree in social work/counseling/psychology

Tools

EMR systems

Office 365

Job description

New Oakland Family Centers seeks a Behavioral Health Technician and Driver to support the FACE to FACE Partial Hospital Day program. You will provide direct consumer assistance, assist with administrative tasks, and ensure safe transportation to and from the facility, aligning with our mission and policies.

The role emphasizes multidisciplinary collaboration, crisis response, and maintaining a clean, compliant milieu while delivering compassionate care to individuals across ages and needs.