Behavioral Health Technician / Administrator | Hoffman Estates, IL

Atlantic Health Strategies; Hoffman Estates (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance contribution

Job summary

Atlantic Health Strategies is posting a full-time, on-site Behavioral Health Technician / Administrator in Hoffman Estates, IL. The role blends front-desk duties with hands-on clinical support to help build a welcoming, organized center for clients and staff.

You will greet clients, manage scheduling, assist with intake and records, verify insurance, and maintain confidentiality under HIPAA and 42 CFR Part 2.

Qualifications

• High school diploma or GED required.
• Strong organizational, communication, and customer service skills.
• Comfort with computers and scheduling systems.

Responsibilities

• Greet clients and visitors, answer phones, and manage the front desk.
• Support clients during programming and help keep the treatment environment safe.
• Schedule appointments and coordinate calendars for providers and therapists.
• Assist with intake paperwork, insurance verification, and client records.
• Maintain confidentiality and HIPAA compliance.

Skills

Organizational skills

Communication skills

Customer service

Education

Associate's or Bachelor's degree in Psychology, Human Services, or a related field

Tools

Microsoft Office

Job description

Hoffman Estates, United States | Posted on 11/12/2026

• Salary $20 to $25 per hour, based on experience
• Country United States

Job Description

Illinois Counseling Center is a new behavioral health program in Hoffman Estates, IL. We provide integrated treatment for adults living with co-occurring mental health and substance use disorders. We treat both conditions together under one roof, with a care team that works side by side to build each client's plan. This gives clients a clear, coordinated path toward recovery and long-term wellness. As a growing program, we're building a team of clinicians and support staff who value ethical practice, collaboration, and compassionate care.

The Opportunity

The Behavioral Health Technician / Administrator splits time between client support and the daily operations of the center. This full-time, on-site role in Hoffman Estates, IL is a great fit for someone who enjoys working with people and keeping things organized. It helps create a welcoming, well-run environment for clients and staff.

What You'll Do

• Greet clients and visitors, answer phones, and manage the front desk
  
• Support clients during programming and help keep the treatment environment safe and supportive
  
• Schedule appointments and coordinate calendars for providers and therapists
  
• Help with intake paperwork, insurance verification, and client records
  
• Keep files and data entry accurate and up to date
  
• Assist with office supplies, facility needs, and general administrative tasks
  
• Maintain confidentiality and compliance with HIPAA and 42 CFR Part 2
  
• A chance to be part of a new program from day one
  
• Hands-on experience in both clinical support and healthcare operations
  
• A supportive team that works together to help clients succeed
  
• Meaningful work that makes a difference in people's recovery
  

Requirements

Required:

• High school diploma or GED
  
• Experience in a behavioral health, healthcare, or office setting
  
• Strong organizational, communication, and customer service skills
  
• Comfort with computers, scheduling systems, and Microsoft Office
  
• Ability to maintain professional boundaries and client confidentiality
  

Preferred:

• Associate's or Bachelor's degree in Psychology, Human Services, or a related field
  
• Experience with electronic health records and insurance verification
  
• Current CPR and First Aid certification
  

Compensation and Benefits

• $20 to $25 per hour, based on experience
  
• Benefits include paid time off and a company contribution toward health insurance.
  

This opportunity is posted by Atlantic Health Strategies on behalf of Illinois Counseling Center.