Behavioral Health Technician

Neuronetics, Inc.; Towson (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Neuronetics, Inc. is seeking a Behavioral Health Technician to join their team in Towson, MD. This full-time position provides the opportunity to administer TMS and esketamine therapies, ensuring high-quality patient care in a supportive environment. The role offers competitive compensation and comprehensive benefits, supporting professional growth through specialized training and development.

Benefits

401(k) with company match

Generous paid time off

Comprehensive medical, dental, and vision coverage

Specialized training and certification in TMS and esketamine therapy

Qualifications

• High School Diploma or equivalent, with relevant work experience.
• BLS certification (training provided).
• Proficiency in Microsoft Office and EHR systems.

Responsibilities

• Administer TMS and esketamine treatments following clinical guidelines.
• Maintain accurate EHR and manage patient scheduling.
• Assist with insurance and billing processes as needed.

Skills

Team Collaboration

Patient Care

Detail Orientation

Clinical Interviewing

Education

High School Diploma

Associate's Degree

Bachelor's Degree in Psychology or related field

Tools

Microsoft Office

EHR systems (AdvancedMD, SalesForce)

Job description

Join to apply for the Behavioral Health Technician role at Neuronetics, Inc.

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar TMS and Spravato therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Towson, MD!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm.

Why Greenbrook?

• Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation: Earn $21-24/hour (commensurate with education and experience).
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
• Location: Primarily based in our Towson center, with occasional regional coverage as needed.

Your Role

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, monitor patient responses, record psychiatric rating scales, and address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Assist with insurance and billing processes as needed.

What We're Looking For

• Minimum Qualifications: High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent, with relevant work experience.
• Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or related Human Services field; and at least one year of healthcare work experience (not mandatory).
• Technical & Clinical Skills: Proficiency in Microsoft Office and EHR systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus).
• Physical & Other Requirements: Ability to stand for extended periods. BLS certification (training provided).

Our Ideal Team Member

• Proactive Collaborator: Ownership, flexibility, solution-oriented, confident communication with physicians.
• Patient-Centered Professional: Prioritize patients, strong integrity and work ethic, professional feedback.
• Detail-Oriented: Meticulous, organized, accurate even with high workloads.

Who We Are

Greenbrook operates 95+ U.S. centers offering FDA-cleared TMS and Spravato therapies for depression. Over 40,000 patients have been helped with more than 1.3 million treatments. Learn more about our mission and patient stories at our video and patient stories.

Applicants must be authorized to work in the US. We do not sponsor visas. Greenbrook is an equal opportunity employer committed to diversity and inclusion, prohibiting discrimination based on protected characteristics.