Behavioral Health Technician

Greenbrookproviders; Greenbelt (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician and make a meaningful impact by delivering innovative therapies in a collaborative environment. This full-time role offers competitive pay, a robust benefits package, and specialized training in TMS and esketamine therapies in Greenbelt, MD.

Benefits

401(k) with company match

Generous paid time off

Comprehensive medical, dental, and vision coverage

Specialized training and certification

Qualifications

• High School Diploma or Associate's Degree with relevant work experience.
• Clinical certification or Medical Assistant is preferred.
• Basic Life Support (BLS) certification required, training offered.

Responsibilities

• Administer TMS and esketamine treatments following clinical protocols.
• Maintain accurate electronic health records and manage patient scheduling.
• Ensure patient welfare and address discomfort proactively.

Skills

Proactive Collaboration

Clinical Interviewing

Detail Orientation

Education

High School Diploma

Associate's Degree

Medical Assistant Certification

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

3 weeks ago Be among the first 25 applicants

Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Greenbelt, MD!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm.

Why Greenbrook?

• Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation: Earn $20-24/hour (commensurate with education and experience).
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage (more details below).
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
• Location: Primarily based in our Greenbelt center, with occasional regional coverage as needed.
  
  

Your Role

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.
  
  

What We're Looking For

• Minimum Qualifications: High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience.
• Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory).
• Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus).
• Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided).
  
  

Our Ideal Team Member

• Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians.
• Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
• Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.
  
  

Who We Are

Greenbrook TMS delivers powerful, FDA-cleared TMS and Spravato treatments, giving 40,000+ patients their lives back. Over 1.3 million treatments, 100+ centers, and countless stories of recovery.

See the impact: Our Mission Read their inspiring journeys: Patient Stories Be part of our team: TMS Therapy and Esketamine for Depression | Depression Treatment | Greenbrook

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.

GBSP24

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Mental Health Care

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