Behavioral Health Technician

Boca Recovery Center; Springfield (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Boca Recovery Center is seeking a Behavioral Health Technician to supervise operations and support clients in their recovery journey in Springfield, Massachusetts. This role is essential in maintaining a safe, therapeutic environment that fosters lasting recovery through compassionate care. Applicants should have relevant experience and a commitment to professional conduct.

Benefits

Health Insurance

Retirement Plans

Disability Coverage

Paid Time Off

Ongoing Training & Development

Qualifications

• Prior experience in a behavioral health or addiction recovery setting preferred.
• Ability to remain alert during all working hours.
• Strong verbal and written communication skills.

Responsibilities

• Oversee daily operations in a residential setting.
• Support clients throughout their treatment journey.
• Document and report unsafe conditions and client concerns.

Skills

Communication

Organization

Problem Solving

Collaboration

Motivation

Education

CPR Certification

Job description

Behavioral Health Technician (BHT)

Boca Recovery Center Website

Location: On Site - Springfield, Massachusetts

Department: Operations

Reports to: DOO

Salary: Competitive, based on experience and qualifications

About Boca Recovery Center

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and coming to Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

We are seeking a reliable and compassionate Behavioral Health Technician (BHT) to join our Housing Services team in Springfield, Massachusetts. The BHT is responsible for overseeing daily operations in the residential setting and providing support to clients throughout their treatment journey. This role is vital in maintaining a safe, therapeutic, and structured environment.

Key Responsibilities

• Attend to the day-to-day operations of the Housing Department.
• Complete BHT daily assignments as directed by supervisors.
• Communicate all client concerns and document as required.
• Maintain customer satisfaction through positive client interactions.
• Ensure that clients' immediate needs are addressed promptly.
• Redirect clients respectfully when necessary to ensure safety and structure.
• Report all adverse client behaviors and concerns in accordance with protocols.
• Collaborate with all departments to ensure coordinated care and safety.
• Maintain the physical residence according to Massachusetts Department of Health standards.
• Follow operational systems, including cleaning interior/exterior residential and clinical spaces.
• Document and communicate unsafe conditions and needed repairs to the Lead BHT.
• Provide client transportation per facility policy and supervisor instruction.
• Supervise and document all client activities and conduct regular rounds.
• Observe and conduct Urine Drug Screens.
• Observe self-administration of medication and document in MORs.
• Adhere to all federal, state, and Department of Health standards.
• Manage client emergencies calmly and report appropriately.
• Ensure adherence to daily schedules and facilitate punctual attendance by clients.
• Assist with training new BHT staff as needed.
• Facilitate client groups under supervision of clinical leadership.
• Communicate departmental needs to the Administrator.
• Attend all required staff meetings and training sessions.
• Maintain current state-mandated certifications and trainings.
  
  

Qualifications / Required Experience

• Prior experience in a behavioral health, addiction recovery, or residential care setting preferred.
• Ability to remain alert and responsive during all working hours.
• CPR certification required (or must be obtained within 30 days of hire).
• Essential Skills & Attributes
• Strong verbal and written communication skills.
• Basic computer proficiency.
• Goal-oriented and self-motivated.
• Ability to work both independently and collaboratively.
• Highly organized and attentive to detail.
• Ability to follow instructions and follow through on assignments.
• Positive attitude and professional demeanor.
• Commitment to maintaining professional boundaries and ethical conduct.
  
  

Employee Benefits

Boca Recovery Center offers a comprehensive benefits package, including:

• Health Insurance
• Retirement Plans
• Disability Coverage
• Paid Time Off
• Ongoing Training & Development
  
  

Join Boca Recovery Center and help create a safe, structured, and supportive environment that empowers individuals to achieve lasting recovery.