Behavioral Health Technician

Guidelighthealth; Norwood (MA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health & Wellness

Time Off

401(k) Match

Licensing Fees Covered

Tuition Reimbursement

Clinical Supervision

Job summary

Guidelight Health in Norwood, MA is seeking a dedicated Behavioral Health Technician to support patients undergoing PHP/IOP treatment under licensed clinicians. You will implement treatment plans, facilitate activities, ensure safety, and help families understand care.

This non-exempt, full-time onsite role offers comprehensive benefits, ongoing professional development, and licensing support, with a competitive $26–$33 hourly pay range.

Qualifications

• Bachelor's degree in Psychology or Sociology is required.
• Strong interpersonal and communication skills are essential.
• Ability to work effectively as part of a multidisciplinary team.
• Compassionate, empathetic, and nonjudgmental approach to patient care.
• Ability to maintain confidentiality and adhere to ethical standards.
• CPR and First Aid certification (or willingness to obtain upon hire).
• Must pass background checks and drug screening.

Responsibilities

• Provide direct patient support during treatment activities.
• Document patient behaviors, progress, and responses to treatment.
• Facilitate skills groups and document notes.
• Assist in crisis intervention per supervisor guidance.
• Engage patients in therapeutic activities to support recovery.
• Collaborate with licensed clinicians, nurses, and staff for coordinated care.
• Educate patients and families about mental health strategies.
• Monitor environment to maintain a safe treatment setting.
• Participate in ongoing professional development.

Skills

Interpersonal skills

Communication

Multidisciplinary teamwork

Confidentiality

CPR/First Aid

Background checks

Education

Bachelor's degree in Psychology or Sociology

Job description

Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!

Title:

Behavioral Health Technician

Reportsto:

Executive Director

Department/Location:

Onsite at Norwood

FLSA Status:

Non-Exempt

Role Summary:

Guidelight Health isseekinga dedicated and compassionate Behavioral Health Technician to join our team. The Behavioral Health Technician will play a crucial role in providing direct support andassistanceto patients undergoing mental health treatment. Under the supervision of licensed mental health professionals, the Behavioral Health Technician will implement treatment plans,facilitatetherapeutic activities, and ensure the safety and well-being of patients within our care.

Role Responsibilities:

• Patient Support and Assistance: Provide direct support to patients during various aspects of treatment, including activities of daily living, therapeutic exercises, and recreational activities.
• Observation and Documentation:Maintainaccurateand detailed records of patient behaviors, progress, and responses to treatment interventions. Report any significant changes or concerns to the clinical team promptly.
• Skills Group Facilitation, following a curriculum and documenting notes on client behaviors.
• Crisis Intervention:Assistin managing and de-escalating crisis situations effectively and safely. Implementappropriate crisisintervention techniques as trained and directed by clinical supervisors.
• Therapeutic Engagement: Engage patients in therapeutic activities and interventions designed to promote self-awareness, emotional regulation, and interpersonal skills development.
• Collaborative Teamwork: Collaborate effectively with interdisciplinary team members, including licensed therapists, psychiatrists, nurses, and other support staff, to ensure coordinated and comprehensive care for patients.
• Patient Education: Educate patients and their families about mental health conditions, treatment modalities, and coping strategies to promote understanding and active participation in the recovery process.
• Safety and Security:Monitorthe environment to ensure the safety and security of patients, staff, and visitors. Adhere to established protocols and procedures formaintaininga safe treatment environment.
• Professional Development:Participatein ongoing training and professional development activities to enhance knowledge and skills in the field of behavioral health and patient care.

Required Qualifications:

• Bachelor Degree in Psychology or Sociology
• Strong interpersonal and communication skills.
• Ability to work effectively as part of a multidisciplinary team.
• Compassionate, empathetic, and nonjudgmental approach to patient care.
• Ability tomaintainconfidentiality and adhere to ethical standards.
• CPR and First Aid certification (or willingness to obtain upon hire).
• Must pass background checks and drug screening.

Preferred Qualifications:

• Previousexperience working in a behavioral health or mental health setting preferred.

Guidelight is an Equal Opportunity Employer. We are passionate about fostering an environment where everyone, irrespective of their race, gender, sexual orientation, or background, feels valued and included.

We want to be a place where every employee has a voice and feels truly welcome, appreciated, free to be themselves, and empowered and enabled to do their best work. Our differences make us unique, and we actively support these differences and work to create communities of respect throughout our company.

www.guidelighthealth.com

Pay Range

$26—$33 USD

Benefits & Perks

At Guidelight, we value a work-life integration culture. This approachallows our teammates to focus on what matters most to them, whilealso caring for our clients and fellow teammates. We have found thatthis promotes a sustainable and successful culture, and we offerthefollowing benefits to our teammates todemonstratethis commitmentto each other.

As a Guidelight teammate, working 32+ hours per week, you’ll enjoy a comprehensive benefits package, including:

• Health & Wellness: Medical, dental, vision, HealthJoy unlimited therapy, UHC wellness program, HSA/FSA options, and pet insurance.
• Time Off: Responsible PTO, in lieu of a traditional accrual-based policy, which allows full-time and part-time employees to take the time theyneed, when they need it, while ensuring continuity of care and team collaboration
• 401(k):With company match.
• Licensing: All licensing fees covered, including opportunities for cross-licensure when applicable.
• Professional Development: Annual stipend fortuition reimbursement, ongoing education, or CEUs.
• Clinical Supervision & Growth: Pre-licensed clinicians receive structured clinical supervision toward licensure, and all clinicians benefit from best-in-class supervision grounded in our state-of-the-art PHP/IOP curriculum.