Behavioral Health RCM Specialist II

Ensora Health; Oklahoma; On-site; USD 48,000 - 70,000; Full time

Job summary

Ensora Health is seeking an experienced RCM Specialist II to support behavioral health providers with accurate billing and revenue cycle management. You will manage accounts, investigate denials, and collaborate with clinicians and practice owners to drive timely reimbursements.

The role emphasizes proactive problem solving, data-driven decisions, and continuous process improvement in a fast-paced environment where customer success is the priority and your contributions directly impact financial

Qualifications

• Associate degree or equivalent work experience.
• At least 1 year of medical billing or revenue cycle management experience.
• At least 1 year of customer service or client-facing experience.
• Knowledge of behavioral health billing and therapy reimbursement.

Responsibilities

• Submit, review, correct, and process denied or unpaid claims promptly.
• Identify root causes of claim issues and propose solutions with stakeholders.
• Manage high-volume accounts receivable with prioritization by age and impact.
• Provide proactive account management and exceptional service to clinicians and practices.
• Build relationships through meetings, written updates, and ongoing communication.
• Stay updated on payer requirements and revenue cycle best practices.

Skills

Medical billing

Customer service

Account management

Analytical skills

Communication skills

Education

Associate degree

Tools

Billing systems

Microsoft Office

Reporting tools

Job description

Ensora Health is seeking an experienced RCM Specialist II to support behavioral health providers with accurate billing and revenue cycle management. You will manage accounts, investigate denials, and collaborate with clinicians and practice owners to drive timely reimbursements.

The role emphasizes proactive problem solving, data-driven decisions, and continuous process improvement in a fast-paced environment where customer success is the priority and your contributions directly impact financial