Behavioral Health Program Manager

Avera McKennan; Sioux Falls (SD); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

PTO day 1

5% retirement match

Mentorship program

Job summary

Avera Behavioral Health Center-Sioux Falls is seeking an experienced program operations leader to oversee day-to-day management of the behavioral health program. This role coordinates clinical, operational, and administrative teams to promote quality care and regulatory compliance.

The position requires active licenses (RN, social worker or LPC or psychologist) and strong leadership, hiring, training, and budgeting skills. Work hours are primarily weekdays with occasional evenings and weekends.

Qualifications

• Must hold active licensure in the state of practice (RN, Social Worker, LPC or Psychologist).
• Experience leading clinical/operational teams and ensuring regulatory compliance.

Responsibilities

• Oversee day-to-day program operations and budgeting.
• Coordinate clinical, operational, and administrative teams to ensure quality patient care.
• Act as primary contact for community partners, leadership, and external funding bodies.
• Maintain knowledge of clinical concepts and evidence-based practices to enhance services.

Skills

Leadership

Communication

Regulatory compliance

Staff management

Quality improvement

Budgeting

Education

RN license

Social Work license

LPC license

Psychologist license

Job description

Location

Avera Behavioral Health Center-Sioux Falls

Worker Type

Regular

Work Shift

Primarily days with possible weekends/evenings/holidays (United States of America)

Position Highlights

Hours are primarily M-F but there may be occasions where evening/night/weekend work is required to help cover.

A Brief Overview

Responsible for all aspects of day-to-day oversight and operations of the program.

What You Will Do

• Ensures clinical compliance with all regulatory agencies, governing health care delivery and the standards of accrediting bodies.
• Coordinates across clinical, operational, and administrative teams to promote quality care for patients.
• Acts as the main point of contact for community partners, executive leadership and external funding bodies.
• Maintains current knowledge base of clinical concepts, use of evidence-based practices to enhance patient care and services, reimbursement issues and regulations.
• Demonstrates initiative in applying knowledge related to planning, operationalizing, and evaluating services.
• Manages, supervises and coordinates day-to-day operations of the program to include but not limited to financial management, staffing and services offered by the program.
• Duties are performed in such a manner as to ensure the clinic operates in an efficient cost-effective manner.
• Collects data, prepares reports, and analyzes statistics, and answers correspondence.
• Demonstrates initiative in applying knowledge relative to planning, operationalizing and evaluating services.
• Performs patient care activities as may be required.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Minimum Experience

Minimum of 2 years related experience and/or training.

Required Education, License/Certification, or Work Experience

• Registered Nurse (RN) - Board of Nursing An active license in the state of practice
• Upon Hire or Certified Social Worker - Licensing Board An active license in the state of practice
• Upon Hire or Licensed Professional Counselor (LPC) - South Dakota Board of Examiners for Counselors & Marriage and Family Therapists Upon Hire
• Psychologist - Licensing Board An active license in the state of practice

Preferred Education, License/Certification, or Work Experience

• Bachelor's Master's in behavioral science, healthcare related field or business 4-6 years Leadership experience

Expectations and Standards

Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands‑on training and mentorship.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.