Behavioral Health Professional 2

Davita Inc.; Phoenix (AZ); Remote; USD 50,000 - 75,000; Full time

Job summary

A leading healthcare provider is seeking a Behavioral Health Professional 2 to manage and triage crisis calls. This remote role offers an opportunity to utilize your expertise in behavioral health crisis intervention and provide support to callers seeking assistance. Ideal candidates will have experience in case management and hold relevant licensing.

Qualifications

• 1+ years of experience in behavioral health.
• Strong abilities in data entry and documentation.

Responsibilities

• Triage behavioral health crisis calls.
• Document assessments and responses.
• Provide education to non-licensed staff.

Skills

Data entry

Behavioral interventions

Crisis interventions

Case management

Telephonic counseling

Education

Bachelor's degree or equivalent experience

Master's degree preferred

Tools

Microsoft Office

Data entry systems

Job description

Position Title: Behavioral Health Professional 2

Work Location: Remote US

Assignment Duration: 6 months (Possibility to extend or convert)

Work Schedule: Sun/Mon/Tues 10a-8p Thurs 6a-4p

Work Arrangement: Remote US

Position Summary:

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  Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls.

  
  


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  Uses established protocols and independent professional judgment.

  
  


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  Documents assessment, plans, interventions and results.

  
  

Key Responsibilities:

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  Answer incoming telephone calls and triage behavioral health need

  
  


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  Document calls and actions using standard computer software application

  
  


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  Provide resource and education to non-licensed behavioral health staff

  
  


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  Schedule and make follow up calls to provide care facilitation

  
  


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  Promote recovery concepts and inspire hope

  
  


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  Work with other internal and external agency personnel to meet callers' needs

  
  


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  Provide professional assessments, interventions within scope of relevant licensure

  
  


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  Provide information and behavioral health education to callers

  
  


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  Performs other duties as assigned

  
  


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  Complies with all policies and standards

  
  

Qualification & Experience:

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  Bachelor's degree or equivalent experience. Master's degree preferred.

  
  


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  1+ years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.

  
  


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  Strong computer skills required, including experience with Microsoft Office and/or data entry systems.

  
  


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  Must possess and demonstrate strong abilities in data entry, typing, call documentation.

  
  


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  Experience in telephonic counseling and/or managed care setting preferred.

  
  

License/Certification:

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  Must have one of the following:

  
  
  
  
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    Licensed Professional Counselor (LPC)

    
    
  
  
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    Licensed Clinical Social Worker (LCSW)

    
    
  
  
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    Licensed Marriage and Family Therapist (LMFT)

    
    
  
  
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    Licensed Psychologist

    
    
  
  
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    Licensed Independent Substance Abuse Counselor

    
    
  
  
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    Licensed Associate Counselor

    
    
  
  
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    Licensed Associate Substance Abuse Counselor

    
    
  
  
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    Licensed Masters Social Worker

    
    
  
  
  
  


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  Licensure must be active and from the state in which the candidate resides