Behavioral Health Professional 2

MedStar Health; Phoenix (AZ); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading health organization is seeking a Behavioral Health Professional 2 to provide clinical information and triage calls for behavioral health crises. This remote position requires strong qualifications and experience in crisis intervention and behavioral health. Join us to inspire hope and recovery in individuals seeking help.

Qualifications

• 1+ years of Behavioral Health experience in crisis interventions, therapy, assessment, and intake.
• Strong computer skills required, including experience with Microsoft Office.
• Must have one of the required licenses or certifications.

Responsibilities

• Answer incoming calls and triage behavioral health needs.
• Document calls using standard computer software applications.
• Provide education and resources to non-licensed staff.

Skills

Crisis intervention

Case management

Behavioral intervention

Telephonic counseling

Data entry

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft Office

Data entry systems

Job description

Position Title: Behavioral Health Professional 2

Work Location: Remote US

Assignment Duration: 6 months

Work Schedule: Sunday-Tuesday 10a-8p Arizona; Thursday 6a-4p



Position Summary:

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  Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls. Uses established protocols and independent professional judgment. Documents assessment, plans, interventions and results.

  
  

Background & Context:

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  PHCO

  
  


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  Approved VP of Operations in anticipate of holiday volume and potential decrease in staffing due to performance measures.

  
  


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  Replacing Selina Barrientos

  
  

Key Responsibilities:

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  Answer incoming telephone calls and triage behavioral health need

  
  


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  Document calls and actions using standard computer software application

  
  


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  Provide resource and education to non-licensed behavioral health staff

  
  


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  Schedule and make follow up calls to provide care facilitation

  
  


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  Promote recovery concepts and inspire hope

  
  


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  Work with other internal and external agency personnel to meet callers' needs

  
  


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  Provide professional assessments, interventions within scope of relevant licensure

  
  


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  Provide information and behavioral health education to callers

  
  


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  Performs other duties as assigned

  
  


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  Complies with all policies and standards

  
  

Qualification & Experience:

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  Bachelor's degree or equivalent experience. Master's degree preferred.

  
  


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  1+ years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.

  
  


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  Strong computer skills required, including experience with Microsoft Office and/or data entry systems. Must possess and demonstrate strong abilities in data entry, typing, call documentation.

  
  


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  Experience in telephonic counseling and/or managed care setting preferred.

  
  


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  License/Certification: Must have one of the following: Licensed Professional Counselor; Licensed Clinical Social Worker; Licensed Marriage and Family Therapist; Licensed Psychologist; Licensed Independent Substance Abuse Counselor; Licensed Associate Counselor; Licensed Associate Substance Abuse Counselor; Licensed Masters Social Worker.