Behavioral Health Navigator I (Casual)

UPMC; Jamestown (NY); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a dedicated Behavioral Health Navigator to join their team. In this role, you will assess and navigate patients and families within the Emergency Department, collaborating with psychiatrists and staff to develop treatment plans. Your expertise will be crucial in facilitating patient care and ensuring effective communication. This position offers the opportunity to work flexible shifts, including weekends and holidays, while making a significant impact in the lives of individuals seeking mental health support. If you're passionate about behavioral health and thrive in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• Experience in behavioral health assessment and navigation.
• Strong understanding of mental health laws and insurance processes.

Responsibilities

• Complete documentation including psychiatric evaluations.
• Utilize DSMV for provisional diagnoses and manage patient flow.
• Provide timely information to colleagues and agencies.

Skills

Assessment skills

Communication skills

Knowledge of mental health laws

Triage skills

Documentation skills

Education

Bachelor's degree in Psychology or related field

Certification in Behavioral Health

Tools

DSMV

Patient care technology

Job description

We are hiring a casual Behavioral Health Navigator to support UPMC Chautauqua!

The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within The UPMC Chautauqua Emergency Department. They will develop initial treatment plans to facilitate disposition planning and assist with bed placement or disposition planning. They will have the ability to identify the acuity level of the patient and will facilitate the flow of information to promote effective communication regarding patient care and patient operations and disposition.

The incumbent will work one 8-hour shift per week. Shifts will rotate to days, evenings, and nights. Must work 1 weekend shift per month and 2 holidays per year.

Responsibilities:

• Complete all required documentation and paperwork, including psychiatric evaluations and commitment paperwork.
• Utilize DSMV for provisional diagnoses.
• Understand mental health laws and ensure accurate inpatient commitments.
• Know insurance processes and obtain necessary authorizations.
• Participate in interdisciplinary activities and maintain competency.
• Use up-to-date technology for patient care and referral planning.
• Handle a high volume of calls efficiently and follow scheduling guidelines.
• Respond quickly to appointment or admission requests.
• Review and summarize patient information for behavioral health admissions.
• Present cases verbally to physicians and others.
• Demonstrate triage and assessment skills for medical necessity.
• Provide accurate, timely information to colleagues and external agencies.
• Access social systems and provide resource information to patients and families.