Behavioral Health Medical Biller

Aurora Community Services; Menomonie (WI); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Vacation/Personal Hours

Employee Stock Ownership

Employee Achievement Program

Longevity Bonus

Casual dress

Job summary

Aurora Community Services in Wisconsin seeks a Mental Health Medical Biller to manage the revenue cycle for a multi-office practice. The role requires accurate insurance processing and empathetic client communication in a supportive clinic environment.

Responsibilities include submitting claims (CMS-1500), resolving denials, posting payments, coordinating prior authorizations, and maintaining HIPAA/compliance standards. Salary is $40–$45k with benefits and employee ownership.

Qualifications

• Experience with mental/behavioral health billing preferred.
• Strong knowledge of CPT codes (90837, 90834) and ICD-10.
• Experience with EHR platforms and clearinghouses.

Responsibilities

• Submit clean claims for outpatient mental health services.
• Resolve claim denials and manage EOBs.
• Post payments and run AR aging reports.
• Coordinate and track prior authorizations.

Skills

EHR proficiency

Billing terminology

Attention to detail

Customer service

Education

One-year certificate from college or technical school

Tools

Clearinghouses

Job description

We’re more than a human services agency—we’re partners in transformation, walking alongside you on the journey to a fuller, richer life.

We are seeking a detail-oriented, proactive Mental Health Medical Biller; to manage our revenue cycle for a multi-office practice, ensure accurate insurance processing, and act as a supportive advocate for our clients and clinical staff

For 40 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings. We value employees that are passionate about making people smile every day by empowering them to live as independently as possible.

Key Responsibilities

• Submit clean claims: Process and submit electronic and paper insurance claims (CMS-1500) for outpatient mental health services.
• Denial resolution: Review daily claim rejections, manage explanation of benefits (EOBs), and appeal denied or underpaid claims.
• Payment reconciliation: Post insurance and client payments, manage account balances, and run aging AR collection reports.
• Manage authorizations: Coordinate and track prior authorization requests
• Client communication: Clearly communicate copays, deductibles, and out-of-pocket estimates to clients with empathy and clarity.
• Provider Compliance: Maintain strict compliance with HIPAA regulations and data security standards for private medical records.

Qualifications & Skills

Required:

• Experience: One-year certificate from college or technical school; or 6+ months related experience and/or training; or equivalent combination of education and experience, with a strong preference for mental/behavioral health billing.
• Technical Skills: Proficiency with Electronic Health Record (EHR) platforms and clearinghouses.
• Industry Knowledge: Solid understanding of mental health terminology, CPT codes (e.g., 90837, 90834), and standard ICD-10 coding.
• Attributes: High emotional intelligence, attention to detail, and a calm, customer-service-oriented approach when handling financial discussions with clients.

Preferred:

• Certified Professional Biller (CPB) or Certified Medical Coder (CMC) designation.
• Experience navigating public insurance programs (e.g., Medicaid, Medicare) alongside commercial panels.

Benefits may Include:

• Option to get paid before payday
• Employee discount - Verizon and Dell
• Health Insurance
• Life Insurance
• Vacation/Personal Hours
• Employee Stock Ownership
• Employee Achievement Program
• Longevity Bonus for Part Time or Full Time Employees
• Casual dress (no uniforms), fun work atmosphere
• And more

Salary Range: $40-$45,000

If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer

Equal Opportunity Employer
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