Behavioral Health Medical Assistant I – Clin & Admin Support

Unicarechc; Fontana (CA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Unicare Community Health Center-Fontana is hiring a Medical Assistant I to provide administrative and clinical support in mental health settings, aiding providers and maintaining patient records with care.

The role covers intake, vital signs, scheduling, billing, and language support. You may translate forms and assist in crisis situations, with experience in EHR and basic phlebotomy preferred. Bilingual English/Spanish is highly valued.

Qualifications

• High school diploma, or GED required.
• Completion of medical assistant training program required.
• Current Basic Life Support
• Previous experience in a healthcare setting in mental or behavioral health.
• Bilingual in English/Spanish highly preferred.
• One (1) to three (3) years Behavioral Health Experience preferred.

Responsibilities

• Provide back-up support for the medical assistant team.
• Assist with intake process, including collecting patient histories and vital signs.
• Conduct financial screening, and set-up for patient visits.
• Provide interpretation services for patients and medical staff in behavioral health discussions.
• Assist with translating health-related documents, especially intake forms and treatment plans.
• Administer standardized mental health screening tools under supervision.
• Document and track behavioral health referrals and follow-ups.
• Assist patients with completing mental health intake questionnaires.
• Assist in monitoring patients undergoing behavioral health treatments.
• Provide guidance on stress management and coping strategies.
• Be prepared to assist with crisis situations and rapid access to behavioral health professionals.
• Identify high-risk patients and coordinate with providers for intervention.
• Manage scheduling, maintain patient records, and handle billing and insurance processing.
• Review charts and lab results for follow-up as needed.
• Oversee dispensary logs and storage with Manager.
• Coordinate inventory, ordering, and supply stock maintenance.
• Provide backup for sick/vacation leave of other coordinators.
• Assist with training of coordinators and health education staff.
• Maintain electronic health records accuracy.

Skills

Bilingual English/Spanish

Microsoft Office

Electronic Health Records

Phlebotomy

Team collaboration

Education

High school diploma or GED

Medical assistant training program

Basic Life Support (BLS)

Tools

Electronic Health Records (EHR) systems

Job description

Unicare Community Health Center-Fontana is hiring a Medical Assistant I to provide administrative and clinical support in mental health settings, aiding providers and maintaining patient records with care.

The role covers intake, vital signs, scheduling, billing, and language support. You may translate forms and assist in crisis situations, with experience in EHR and basic phlebotomy preferred. Bilingual English/Spanish is highly valued.