Medical Assistant I - Flexible Hours & Front Desk Support

Unicare Community Health Center; Moreno Valley (CA); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Unicare Community Health Center in Moreno Valley, CA, is seeking a Medical Assistant I to support clinic operations and ensure smooth patient flow during business hours. The role collaborates with physicians, NP/PA staff and front desk teams to provide comprehensive, patient‑centered care in a non‑judgmental environment. Strong organizational and communication skills are essential. Duties include intake, scheduling, chart reviews, phlebotomy, and maintaining a clean, compliant clinical area.

Qualifications

• High school diploma, or GED required.
• College education a plus.
• Completion of medical assistant training program required.
• Zero (0) to two (2) years’ experience in an outpatient medical clinic or hospital, medical office setting preferred.

Responsibilities

• Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
• Receives, greets, and directs patients for their health exam.
• Assist with intake, financial screening, and set-up for patient visits.
• Completes fee ticket, collects payment and insurance information.
• Utilize eCW system to schedule and review appointments for need and accuracy.
• Interprets for the provider and staff as needed.
• Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
• Process front and back patients check out to ensure completeness.
• Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory.
• Assist in providing on-going supervision to same staff.
• Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.
• Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
• Work with Manager to oversee dispensary logs and storage to maintain quality assurance.
• Coordinate the inventory, ordering and supply stock maintenance of medical supplies.
• Provide sick/vacation leave backup for other medical assistants.
• Assists with daily and monthly quality assurance reviews including emergency kit check off.
• Record and maintain the refrigerator and freezer temperature logs.
• Order VFC vaccines.

Skills

People skills

Interdisciplinary teamwork

Multitasking

Microsoft Office

Electronic Health Records

Phlebotomy

Education

High school diploma or GED

Medical assistant training program

College education a plus

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Outlook

Job description

Unicare Community Health Center in Moreno Valley, CA, is seeking a Medical Assistant I to support clinic operations and ensure smooth patient flow during business hours. The role collaborates with physicians, NP/PA staff and front desk teams to provide comprehensive, patient‑centered care in a non‑judgmental environment. Strong organizational and communication skills are essential. Duties include intake, scheduling, chart reviews, phlebotomy, and maintaining a clean, compliant clinical area.