Behavioral Health Manager

OneTogether Solutions; United States; Remote; USD 150,000 - 160,000; Full time

Job summary

OneTogether Solutions, headquartered in Boulder, CO, seeks a Behavioral Health Manager to translate strategy and standards into day‑to‑day practice across OTS programs. You’ll monitor quality, support clinic leaders, and ensure compliance while coordinating initiatives within leadership’s framework.

This role reports to the Director of Clinical Services, performing audits, KPI tracking, training, and operational support; final decisions stay with executive leadership.

Qualifications

• Bachelor's degree in related field required; MSW/MA/MHA/MBA strongly preferred.
• 5–7+ years in behavioral health operations, clinical administration, or program management, with at least 2–3+ years in a supervisory or management-level role
• Professional behavioral health or healthcare management certification strongly preferred
• Proven track record coordinating behavioral health initiatives across multi-site organizations
• Expertise in compliance standards, clinical documentation workflows, QA frameworks, and data tracking
• Experience using EHR and reporting platforms to monitor performance metrics
• Strong financial and administrative acumen with resource allocation skills
• Exceptional communication, organization, and stakeholder management abilities

Responsibilities

• Behavioral Health Quality Monitoring: conduct audits, documentation reviews, workflow checks; summarize findings and close gaps.
• Operational Reporting and Reconciliation: run daily/weekly/monthly reports; validate, reconcile, and correct documentation; escalate unresolved issues.
• Project Management: build work plans, coordinate owners, timelines, meetings, dependencies; provide status updates and raise executive barriers when needed.
• Clinic Leadership Support: serve as a consistent contact for leaders on implementation needs; support workflows for documentation, supervision, productivity, engagement, and priorities.

Skills

Quality audits

Performance metrics

Project management

Stakeholder management

Leadership

Education

Bachelor's degree in Social Work, Psychology, Counseling, Healthcare Administration, Business Administration, or related field

Master’s degree (MSW, MA in Counseling, MHA, or MBA) strongly preferred

Tools

EHR systems

Operational reporting platforms

Financial/administrative software

Job description

ABOUT ONETOGETHER SOLUTIONS

OneTogether Solutions is a majority Native owned administrative services organization headquartered in Boulder, Colorado. OTS works alongside federally recognized Indian tribes to develop and operate healthcare programs, providing the administrative, financial, compliance, and operational infrastructure that allows Tribally owned clinics to deliver care on their own terms. OTS currently supports clinic sites across California and Washington. Our model is built on the belief that Indigenous communities deserve whole-person, culturally grounded care delivered with excellence — and that the infrastructure supporting that care must be equally strong. Learn more at ots.health.

POSITION SUMMARY

The Behavioral Health Manager increases the execution capacity of the Behavioral Health Department by turning approved strategy, clinical standards, and organizational priorities into consistent day-to-day implementation across OTS-managed programs. The position coordinates behavioral health initiatives, monitors quality and performance, supports clinic leaders, and closes follow-up loops that require behavioral health expertise but do not require executive-level authority, working within priorities and decision frameworks established by leadership while recognizing that enterprise strategy, final clinical governance, and high-risk regulatory decisions remain with the executive team.

This role reports to the Director of Clinical Services and serves as an operational extension of the department. While leading the implementation and tracking of approved priorities, routine quality audits, KPI reporting, training within assigned competency, and clinic operational support, the position leaves enterprise strategy, policy approval, new program development, and external commitments with leadership.

QUALIFICATIONS

• Bachelor’s degree in Social Work, Psychology, Counseling, Healthcare Administration, Business Administration, or a related field required; Master’s degree (MSW, MA in Counseling, MHA, or MBA) strongly preferred
• 5–7+ years of progressive experience in behavioral health operations, clinical administration, or program management, with at least 2–3+ years in a supervisory or management-level role
• Professional behavioral health or healthcare management certification strongly preferred
• Proven track record of supporting and coordinating behavioral health initiatives across multi-site healthcare, clinical, or community-based organizations
• Expertise in behavioral health compliance standards, clinical documentation workflows, quality assurance frameworks, and data tracking systems
• Demonstrated experience utilizing electronic health records (EHR) and operational reporting platforms to monitor performance metrics
• Strong financial and administrative acumen with experience supporting departmental tracking and resource allocation
• Exceptional communication, organization, and stakeholder management skills with a proven ability to partner effectively with clinical leaders, administrative staff, and multidisciplinary teams

KEY RESPONSIBILITIES

• Behavioral Health Quality Monitoring: Conduct assigned behavioral health quality audits, documentation reviews, and workflow checks. Identify patterns, summarize findings, track corrective actions, and follow up with clinic leaders and staff until required corrections are completed.
• Operational Reporting and Reconciliation: Run assigned daily, weekly, and monthly activity reports. Validate and reconcile exceptions, identify missing or inconsistent documentation, communicate needed corrections, and **escalate** unresolved or recurring concerns.
• Project Management: Build and maintain work plans for behavioral health initiatives approved by the Director of Clinical Services. Coordinate owners, timelines, meetings, dependencies, and deliverables. Provide concise status updates and raise barriers or decisions that require executive action.
• Clinic Leadership Support: Serve as a consistent point of contact for clinic leaders on behavioral health implementation needs. Support reliable workflows related to documentation, counselor practice, clinical supervision, productivity, patient engagement, case conferencing, and other assigned priorities.

$150,000 - $160,000 a year

PHYSICAL DEMANDS & WORK ENVIRO** NMENT**

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is frequently required to sit, stand, walk, bend, reach, and perform repetitive keyboarding and data entry. The employee must be able to communicate clearly in person and by phone, and occasionally lift or move up to 25 pounds. Work is performed in a standard office environment with a moderate noise level.

Why Work for Us?

At OneTogether Solutions, every team member is vital to our mission. We are forward-thinking, passionate agents of change who foster a culture of autonomy and ownership built on trust and honesty. In a challenging field, we champion active teamwork, responding to every situation with engagement, participation, and deep empathy. We treat our patients with absolute respect and believe that curiosity and positivity truly make a difference.

OTS empowers Tribal nations to combat the opioid epidemic within their communities through cutting-edge medical treatment, compassionate care, and culturally responsive services. Our individualized approach honors each patient’s unique beliefs, health needs, spirituality, and social context. Our purpose is to inspire hope and save lives—healing individuals, families, and communities along the way.

To learn more about our team and mission, please visit www.ots.health.