Behavioral Health - Dedicated Recovery Coach

Marana Health; Marana (AZ); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision

403(b) with employer contribution

Short-term disability

Paid time off (Holidays, vacation, and

Bereavement/Jury duty

Education reimbursement

Job summary

Marana Health is seeking a Dedicated Recovery Coach to join the Behavioral Health team at the Marana Main Health Center, located in Marana, AZ. The role provides direct behavioral health services including case management, counseling, group skills training, and crisis intervention.

Ideal candidates hold a Bachelor’s in a Social Services field, a Fingerprint Clearance Card, and a valid AZ driver’s license. They will work with clients and families to develop care plans and coordinate services

Qualifications

• Bachelor’s Degree in a Social Services field.
• Fingerprint Clearance Card through the Arizona Department of Public Safety.
• Current Arizona driver’s license with clean driving record and proof of current vehicle insurance.
• Equivalent combination of education and experience may be considered if applicable and related to duties.

Responsibilities

• Provides individualized behavioral health services to clients and families based on needs and diagnoses.
• Supports service planning, annual updates, primary care coordination, and discharge planning within a recovery model.
• Maintains audit-ready client charts and accurate documentation.
• Accommodates client schedules and maintains ethical billing practices.
• Provides home-based and crisis intervention services when necessary or requested.
• Collaborates with psychiatric staff to ensure medication monitoring and evaluations.

Skills

Experience with community resources

AHCCCS RBHA experience

BLS certification

First Aid certification

Education

Bachelor’s Degree in a Social Services field

Fingerprint Clearance Card

Arizona driver’s license with clean driving record & vehicle insurance

Job description

Marana Health is seeking a Dedicated Recovery Coach to join the Behavioral Health team at the Marana Main Health Center, located in the heart of Marana, AZ.

The Dedicated Recovery Coach provides direct behavioral health services to clients and family members including case management, skills training, group counseling, group skills training, health promotion, crisis intervention, transportation, supportive employment services, counseling (with appropriate clinical oversight), and others depending on clients’ needs.

Marana Health is a Federally Qualified Community Health Center (FQHC), with 11 sites in Tucson and Pima County.Our mission is to improve our community by providing exceptional, whole-person healthcare.

The following qualifications are required:

• Bachelor’s Degree in a Social Services field
• Fingerprint Clearance Card through the Arizona Department of Public Safety
• Current Arizona driver’s license with clean driving record and proof of current vehicle insurance (39-month MVR will be run by MH)

The following qualifications are preferred:

• Experience with community resources and agencies
• 1 year of experience working with State AHCCCS Complete Care (ACC) and Regional Behavioral Health Authority (RBHA) clients
• Basic Life Support (BLS) certification
• First Aid certification

Equivalent combination of education and experience may be considered if applicable and must be directly related to the functions and body of knowledge required to successfully perform the job.

This position has the following supervisory responsibilities:

Does not direct or supervise others.

The ideal candidate will also possess the following knowledge, skills, and abilities:

• Excellent customer service, organizational, and communication skills with emphasis on responsiveness, building trust, mutual respect, and courtesy.
• Computer proficient.
• Knowledge of State ACC and RBHA requirements.
• Thorough knowledge of current versions of Diagnostic and Statistical Manual of Mental Disorders (DSM) and International Classification of Diseases (ICD).
• Ability to complete Behavioral Health Assessments with appropriate clinical oversight.

Duties and Responsibilities:

• Provides individualized behavioral health services to clients and families in a manner most effective based on client needs and diagnoses, including both behavioral health and medical diagnoses.
• Provides clients and family members with quality and timely assessments, service planning, annual updates, primary care coordination, psychiatric coordination, and discharge and aftercare planning within a recovery model of care.
• Prepares timely and accurate documentation and maintains audit-ready client charts, including:
  • Core Assessment with yearly updates,
  • Demographic Form with yearly or bi-yearly updates,
  • Service Plan with ongoing Service Plan Reviews,
  • Annual Assessment Updates,
  • Primary care coordination as appropriate, not less than annually,
  • Psychiatric Assessments with yearly updates,
  • Crisis Plans with appropriate revisions, and
  • Other forms as appropriate or requested.
• Accommodates client schedules when providing direct services.
• Meets productivity requirements while maintaining ethical encountering and billing practices.
• Provides home-based and crisis intervention services as necessary or requested.
• Provides or arranges transportation for clients as necessary.
• Provides clients with appropriate referrals to community agencies and resources as needed or requested.
• Works collaboratively with psychiatric staff as appropriate, ensuring clients receive appropriate medication monitoring, psychiatric evaluations, and regular primary care involvement.
• Follows professional and ethical practices when working with clients, client records, families, and community personnel.
• Maintains confidentiality of client and family information.
• Promotes trust in MH care providers while delivering excellent customer service.
• Acts as a willing and efficient liaison between MH Behavioral Health Services and other behavioral health agency staff, school district employees, Department of Child Safety (DCS), Department of Economic Security (DES), ACC/RBHA staff, and court employees.
• Interacts effectively with MH employees, ACC/RBHA/Health Plan, community members, and other agency personnel to promote trust, cooperation, and growth.
• Observes applicable state and federal laws, assumes responsibility for knowledge of laws, and requests clarification if necessary.
• Maintains general behavioral health and education standards and keeps abreast of behavioral health and educational trends by reading and attending in-services and workshops as indicated in staff development plan.
• Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving patients, clients, and staff.

• Performs other duties as assigned.

Benefits:

Marana Health’s vision is to be the premier provider and employer in community health. To support our mission and vision in our community, Marana Health believes health and well-being must start at home. Therefore, employees have many opportunities to care for our own health and wellness with benefits such as:

• Medical, Dental, and Vision
• 403(b) with employer contribution
• Short-term disability and other benefits
• Paid time off including 11 holidays plus vacation and sick leave accrual
• Paid bereavement, jury duty, and community service time
• Education reimbursement ($3,000 per year for full-time)