Behavioral Health Counselor, Primary Care

Wentworth-Douglass Hospital(WDH); Dover (NH); Hybrid; USD 64,000 - 93,000; Full time

Job summary

Wentworth-Douglass Hospital is seeking a full-time Integrated Behavioral Health Counselor to support a primary care practice. The role offers a mix of onsite onboarding with hybrid options, and requires collaboration with physicians, nurses, care managers, and other clinicians to deliver short-term behavioral health services.

The role involves conducting assessments, developing treatment plans, and providing brief, solution-focused interventions across a range of patients.

Qualifications

• Master's Degree required.
• 3–5 years of related experience.
• Licensing as a clinical social worker/therapist preferred.

Responsibilities

• Provide short-term, evidence-based psychotherapy in primary care, in person and virtual.
• Conduct behavioral health assessments and develop individualized treatment plans.
• Collaborate with primary care providers for care coordination and warm handoffs.
• Provide crisis intervention, safety planning, and referrals as needed.
• Maintain a caseload with appropriate visit scheduling and documentation.
• Participate in case consultations, interdisciplinary meetings, and quality improvement.

Skills

Behavioral health assessments

Crisis intervention

Care coordination

Warm handoffs

Interdisciplinary teamwork

Brief interventions

Evidence-based psychotherapy

Education

Master's Degree

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are seeking a full-time, 40-hour Integrated Behavioral Health Counselor to support one of our Wentworth-Douglass' Primary Care practices. This position operates Monday through Friday between 8:00 AM and 5:00 PM, with flexibility in scheduling based on patient and practice needs. The role will be fully onsite during onboarding, with hybrid opportunities available depending on the final practice assignment. Practice assignment will be determined based on organizational needs.

In this role, the Integrated Behavioral Health Counselor will support one of our Primary Care practices, working as part of an integrated care team to provide short-term, solution-focused behavioral health services. The counselor will collaborate closely with primary care providers, nurses, care managers, and other members of the healthcare team to conduct behavioral health assessments, develop treatment plans, deliver brief interventions, and participate in warm handoffs from providers. Depending on practice needs, the role may include both in-person and virtual patient visits. The counselor will work independently while also being supported by a collaborative team of licensed behavioral health clinicians.

As part of our Integrated Behavioral Health Services team, you will work closely with primary care providers and interdisciplinary team members to deliver high-quality behavioral healthcare to patients across the lifespan. This role offers opportunities to participate in practice improvement initiatives, collaborate on innovative care delivery models, and contribute to the continued growth of integrated care services throughout our organization.

Responsibilities

• Providing short-term, evidence-based psychotherapy and behavioral health interventions to patients in the primary care setting, both in person and virtually.
• Conducting comprehensive behavioral health assessments and developing individualized treatment plans.
• Collaborating with primary care providers through warm handoffs and ongoing care coordination to support patient needs in real time.
• Providing crisis intervention, safety planning, referrals, resource navigation, and other supportive services as needed.
• Assessing patients to identify appropriate treatment recommendations and levels of care.
• Maintaining a caseload of scheduled patient visits, with an expectation of approximately eight 30-minute appointments per day and an average of six completed patient visits daily.
• Participating in case consultations, peer reviews, interdisciplinary meetings, and quality improvement initiatives.
• Supporting patients and families in accessing community resources and navigating behavioral healthcare services.
• Working collaboratively with Behavioral Health, Primary Care, and Collaborative Care team members to improve patient outcomes and enhance the overall patient experience.

Qualifications

Education

• Master's Degree in a related field of study required

Can this role accept experience in lieu of a degree?

• No

Licenses and Credentials

• Licensed Clinical Social Worker preferred
• Licensed Independent Clinical Social Worker preferred
• Licensed Marriage and Family Therapist preferred
• Licensed Mental Health Counselor preferred

Experience

• Related experience 3-5 years required
• Demonstrated experience working successfully with people of various backgrounds and lifestyles in a manner that engages ongoing self-reflection and continual learning required
• Experience negotiating, advocating, and navigating systems required

Preferred Experience

• Experience working within an integrated behavioral health or primary care setting preferred
• Experience providing brief, solution-focused interventions preferred
• Experience collaborating within an interdisciplinary care team preferred

Knowledge, Skills and Abilities

• Demonstrates proficient clinical judgment and application of professional values and ethics. Integration of prior clinical experience into current practice.
• Demonstrates proficiency in formulating assessments of risks, crisis intervention, psychosocial assessments, treatment plans, and documentation of both in a timely manner.
• Demonstrates proficient working knowledge of internal and external resources and refers appropriately.
• Ability to advocate, coordinate, and continuously communicate treatment plans with patients, family, and the interdisciplinary team.
• Utilizes supervision and consultation regularly and appropriately.
• Engages in quality improvement projects and uses data to measure progress.
• Facilitate skill-based groups.
• Demonstrate capacity to effectively communicate findings with a broader audience.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

10 Members Way

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$63,856.00 - $92,976.00/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1812 Wentworth-Douglass Physician Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.