Behavioral Health Clinical Services Director

Universal Health Services, Inc.; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Universal Health Services, Inc. seeks a Director of Clinical Services to provide leadership, oversight, and strategic direction for all clinical programs.

The role ensures high-quality, person-centered care in compliance with federal, state, and accreditation standards. You will collaborate with organizational leadership to advance clinical initiatives, improve outcomes, manage risk, and foster a culture of safety, quality, and continuous improvement.

Qualifications

• Master's degree required.
• Minimum of five (5) years of progressive clinical leadership experience.
• Experience managing multidisciplinary clinical teams.
• Experience with regulatory compliance, quality management, and program oversight.
• Fully licensed in the state of practice (LCSW, LCMHC, Psychologist, RN, or equivalent).
• Strong knowledge of JCAHO, HCFA, OSHA regulations and patient rights standards.

Responsibilities

• Direct and oversee all clinical operations and service delivery programs.
• Ensure services are delivered in accordance with evidence-based practices and organizational policies.
• Monitor clinical performance indicators and implement strategies to improve outcomes.
• Provide clinical consultation and guidance to management and direct care teams.
• Foster a culture of trauma-informed, recovery-oriented, and person-centered care.
• Ensure all patients, family, and referral complaints are promptly handled.

Skills

Clinical leadership

Regulatory compliance

Quality management

Team management

Communication

Education

Master's degree in social work, Counseling, Psychology, Nursing, Healthcare Administration, or related field

Tools

Electronic Health Records

Quality improvement software

Job description

Universal Health Services, Inc. seeks a Director of Clinical Services to provide leadership, oversight, and strategic direction for all clinical programs.

The role ensures high-quality, person-centered care in compliance with federal, state, and accreditation standards. You will collaborate with organizational leadership to advance clinical initiatives, improve outcomes, manage risk, and foster a culture of safety, quality, and continuous improvement.