Behavioral Health Case Manager LMSW LCSW LPC LAC

Banner Health Corporate; Mesa (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Banner Health seeks a Behavioral Health Case Manager to provide comprehensive care coordination for patients at Banner Thunderbird Medical Center. You will assess care plans, coordinate services, and support families across diagnostics and age groups in a fast-paced environment.

The role requires a master’s degree in social work or related field, licensure and 5 years of clinical experience, with strong communication and leadership skills. Day shift 8:00 AM–4:30 PM; registry/per diem terms apply.

Qualifications

• Master’s degree in social work or related field.
• Licensure in social work, professional counseling or marriage and family (state required).
• Minimum 5 years of clinical experience with strong communication and critical thinking.
• Ability to work in an interdisciplinary team.

Responsibilities

• Coordinate care for patients across the health care continuum.
• Assess plan of care, implement and monitor utilization of resources.
• Collaborate with physicians and payers to meet regulatory requirements.
• Lead discharge planning and educate the health care team on case management.

Education

Master's degree in social work

Job description

Primary City/State: Glendale, Arizona Department Name: Banner Staffing Services-AZ Work Shift: Day Job Category: Clinical Care Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. As a valued and respected Banner Health team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan
• Bring your passion for Behavioral Health to Banner Thunderbird Medical Center!

Banner Thunderbird Medical Center’s Behavioral Health Unit is made up of 56 beds and cares for a wide range of different mental health diagnoses as well as those behavioral health patients whom have co‑morbidity requiring an extra level of acute medical care. As a Behavioral Case Manager you will have the opportunity to work with a wide variety of diagnostic categories and age groups. The psychiatrists, nurses, and Behavioral Health case managers work closely as a team to strategize the treatment approach. There will be ample opportunity to practice your family therapy skills with pediatrics, and group therapy skills and addiction counseling skills with our adults. Ours is a fast‑paced environment that is never dull or routine. While working for Banner, you will be able to strengthen your clinical skills while serving our most vulnerable patients and instilling hope for the future. The Day Shift hours are 8:00AM - 4:30PM. Registry/Per Diem positions do not have guaranteed hours, and no medical benefits package is offered. Completion of post‑offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.

POSITION SUMMARY

This position provides comprehensive care coordination for patients as assigned. This position assesses the patient’s plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient’s health care needs. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the quality of clinical services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care.

CORE FUNCTIONS

1. Manages individual patients across the health care continuum to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
2. Provides assessment, direct psychoeducation, and direct psychotherapy to individuals, families, and groups. Coordinates all aspects of patient care from admission to discharge, interacting with the physician and other members of the clinical treatment team to provide quality patient care.
3. Acts in a leadership function with process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
4. Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes.
5. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.
6. Acts in a leadership function to collaboratively develop and manage the interdisciplinary patient discharge plan. Effectively communicates the plan across the continuum of care.
7. Educates internal members of the health care team on case management and managed care concepts. Facilitates integration of concepts into daily practice.

MINIMUM QUALIFICATIONS

• Requires master’s degree in social work or related field or equivalent experience.
• Requires a proficiency level typically achieved with 5 years clinical experience and as required by state law, a licensure in at least one of the following categories: social work, professional counseling or marriage and family.
• (Certification requires two years post graduate experience in a mental health setting or equivalent combination of education and documented supervised clinical experience.)
• Positions providing direct services to substance abuse program patients must also possess board licensure in addictions as required by state.
• Must have a working knowledge of care management, hospital and community resources.
• Must demonstrate critical thinking skills, problem‑solving abilities, effective communication skills, and time management skills.
• Must demonstrate ability to work effectively in an interdisciplinary team format.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.
• Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess a Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

• Additional related education and/or experience preferred.

EEO STATEMENT

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Banner Health supports a drug‑free work environment.

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