Behavioral Health Case Manager LMSW LCSW LPC LAC

bannerhealth; Phoenix (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

Banner Health in Scottsdale, AZ is seeking a Behavioral Health Case Manager to coordinate patient care across adult and adolescent units and IOP as needed. The role involves assessments, care planning, and collaboration with physicians to ensure appropriate utilization of resources.

The position supports outpatient and inpatient services within Banner Behavioral Health Hospital, with a focus on compassionate, evidence-based care for mental health and substance use challenges.

Qualifications

• Requires a master’s degree in social work or related field.
• Licensure in social work, professional counseling, or marriage and family as required by state law.
• Minimum 5 years of clinical experience in mental health settings or equivalent.

Responsibilities

• Manage patients across the care continuum to optimize outcomes.
• Provide assessment, psychoeducation and psychotherapy to individuals, families and groups.
• Coordinate admission to discharge and liaison with physicians and care teams.
• Lead process improvement activities for patient populations.
• Evaluate medical necessity and promote effective patient care.
• Collaborate with payers and health care team; share timely information.
• Develop and manage discharge plans and educate the care team on case management.

Skills

Assessment

Psychoeducation

Psychotherapy

Interdisciplinary teamwork

Communication

Education

Master’s degree in social work

Job description

Primary City/State:

Scottsdale, Arizona

Department Name:

Social Svcs-Psych

Work Shift:

Day

Job Category:

Clinical Care

Voted 4 years in a row by employees as Banner Health’s Best Place to Work and Best Place to Receive Care.

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day.

For more than 30 years, Banner Behavioral Health Hospital has provided a nationally recognized, behavioral health care program for children, teens and adults faced with psychiatric, behavioral health, or chemical dependency challenges. We are dedicated to providing safe, confidential and compassionate treatment with customized treatment plans to meet each patient's needs – in the least restrictive therapeutic environment. We also can help patients with co-existing psychiatric and substance abuse problems.

Banner Behavioral Health Hospital (BBHH) in Scottsdale is looking for a Behavioral Health Case Manager who may float between adult and adolescent units as well as IOP as needed. Our staff provides assessments for outpatient treatment, as well as offering Intensive outpatient programs at both our Scottsdale facility and Chandler office for adults and adolescents with chemical dependence or mental health challenges.

This position will be a Full Time Day Shift Mon - Fri 8:30-4:30

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

For more than four decades, Banner Behavioral Health has provided 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment. Banner Behavioral Health has 156 licensed inpatient beds and is located in Scottsdale, AZ. Our focus is on adults and adolescents dealing with mental health and/or chemical dependency issues who voluntarily seek help. Our highly skilled and compassionate staff are dedicated to providing a therapeutic healing environment and excellent health care experience.

POSITION SUMMARY

This position provides comprehensive care coordination for patients as assigned. This position assesses the patient’s plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient’s health care needs. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the quality of clinical services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care.

CORE FUNCTIONS

• 1. Manages individual patients across the health care continuum to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
• 2. Provides assessment, direct psychoeducation, and direct psychotherapy to individuals,families, and groups. Coordinates all aspects of patient care from admission to discharge, interacting with the physician and other members of the clinical treatment team to provide quality patient care.
• 3. Acts in a leadership function with process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
• 4. Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes.
• 5. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.
• 6. Acts in a leadership function to collaboratively develop and manage the interdisciplinary patient discharge plan. Effectively communicates the plan across the continuum of care.
• 7. Educates internal members of the health care team on case management and managed care concepts. Facilitates integration of concepts into daily practice.

MINIMUM QUALIFICATIONS

Requires master’s degree in social work or related field or equivalent experience.

Requires a proficiency level typically achieved with 5 years clinical experience and as required by state law, a licensure in at least one of the following categories: social work, professional counseling or marriage and family. (Certification requires two years post graduate experience in a mental health setting or equivalent combination of education and documented supervised clinical experience.)

Positions providing direct services to substance abuse program patients must also possess board licensure in addictions as required by state.

Must have a working knowledge of care management, hospital and community resources. Must demonstrate critical thinking skills, problem-solving abilities, effective communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess a Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

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EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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