Behavioral Health Case Manager II: Care Coordination

JobAps; New Castle, Northern (DE, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Department of Health and Social Services (DHSS) in Delaware seeks a Behavioral Health Case Manager II to enhance patient outcomes, coordinate care, and ensure regulatory compliance through clinical reviews and interdisciplinary collaboration.

The role involves interviewing clients, guiding families, preparing reports, participating in multi-disciplinary teams, and advocating for client rights while maintaining a patient-centered approach within the Delaware Psychiatric Center.

Qualifications

• Bachelor's degree or higher in Behavioral or Social Science or related field.
• Six months' experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
• Six months' experience in providing clinical treatment, counseling or determining eligibility for services or benefits as part of a treatment team.
• Six months' experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months' experience in narrative report writing.

Responsibilities

• Interviews clients, family members or any other persons deemed necessary to obtain the most complete case history possible.
• Provides guidance and relevant information to the client's family to enable them to facilitate solutions and promote positive interactions among family members.
• Evaluates information derived from client interviews, case history, and other pertinent sources and refers to proper channels for review.
• Prepares narrative, statistical reports and court reports as necessary.
• Provides input as a member of a multi-disciplinary team in the assessment of client human service needs and treatment planning, enabling the most beneficial placement in foster care, day care, nursing home, drug/alcohol rehabilitation or other special care facility.
• Prepares necessary forms of application for services or benefits. Contacts appropriate social agencies and coordinates referrals.
• Appears at court proceedings as required testifying to the social and environmental issues affecting the client.
• Provides consultative services to state and private agencies; may participate in community projects.
• Advocates for clients and families in the protection of rights; obtains consent for treatment.
• Uses automated information systems and computer software to research, review, evaluate, and report on health/human service data.
• May lead paraprofessional, professional or administrative support staff by assigning, monitoring, and reviewing work and providing on-the-job training, guidance, and direction.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

Skills

Case management

Clinical treatment

Regulatory interpretation

Narrative reporting

Education

Bachelor's degree or higher in Behavioral or Social Science

Job description

Department of Health and Social Services (DHSS) in Delaware seeks a Behavioral Health Case Manager II to enhance patient outcomes, coordinate care, and ensure regulatory compliance through clinical reviews and interdisciplinary collaboration.

The role involves interviewing clients, guiding families, preparing reports, participating in multi-disciplinary teams, and advocating for client rights while maintaining a patient-centered approach within the Delaware Psychiatric Center.