Behavioral Health Case Manager & Care Coordinator

Jobtailor; Shelbyville (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor in Kentucky seeks an experienced care-management professional to lead comprehensive member assessments, coordinate plan activities, and promote evidence-based practices within regulatory guidelines. This role emphasizes collaboration with behavioral health partners and strong data analysis.

Travel up to 80-90% for face-to-face visits; requires a bachelor’s degree in behavioral health, KY driver's license, and ability to work from a compliant home office.

Qualifications

• Minimum of a bachelor’s degree or a non-licensed master level clinician degree in behavioral health or a relevant human services field

Responsibilities

• Conduct comprehensive assessments of members’ needs and eligibility using care management tools and data review
• Recommend case-resolution approaches and evaluate legal, educational, biopsychosocial, benefit-plan, and resource needs
• Identify high-risk factors and service needs affecting member outcomes and care planning
• Refer members to clinical case management or crisis intervention when appropriate
• Coordinate and implement assigned care-plan activities
• Monitor and update care plans to reflect progress, health, wellness, and compliance with juvenile justice system guidelines
• Collaborate with state and behavioral health system partners to help members understand their healthcare needs
• Consult with case managers, supervisors, Medical Directors, and other health programs to overcome barriers
• Present cases at multidisciplinary case conferences
• Identify and elevate quality-of-care issues through established channels
• Negotiate appropriate options and services to meet members’ benefits and healthcare needs
• Use motivational interviewing to promote member engagement and lifestyle or behavior changes
• Coach, inform, and support members in making independent medical and healthy-lifestyle choices
• Help members participate knowledgeably in healthcare decision-making with providers
• Apply case management and quality management processes in compliance with regulatory, accreditation, and company guidelines

Skills

Case Management

Behavioral Health Services

Crisis Intervention

Motivational Interviewing

Regulatory Compliance

Education

Bachelor's degree in behavioral health or related field

Tools

Microsoft Office 365

Google Workspace

VPN

EHR Portals

Job description

Jobtailor in Kentucky seeks an experienced care-management professional to lead comprehensive member assessments, coordinate plan activities, and promote evidence-based practices within regulatory guidelines. This role emphasizes collaboration with behavioral health partners and strong data analysis.

Travel up to 80-90% for face-to-face visits; requires a bachelor’s degree in behavioral health, KY driver's license, and ability to work from a compliant home office.