Behavioral Health Case Manager BS, In-Patient Behavioral Health Unit

Mercyhealth; Janesville (WI); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Behavioral Health Case Manager to join their team. This role involves assessing and assisting patients with mental health needs, coordinating care, and collaborating with interdisciplinary teams to ensure optimal outcomes. The ideal candidate will have a Bachelor's degree and experience in behavioral health, along with strong problem-solving and communication skills. This organization values employee wellbeing and offers a comprehensive benefits package, including competitive compensation, career advancement opportunities, and a supportive work environment. If you are passionate about making a difference in patients' lives, this opportunity is perfect for you.

Benefits

Comprehensive Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan with Matching Contribution

Paid Time Off

Career Advancement Programs

Employee Assistance Programs

Flexible Spending Plans

Wellbeing Resources

Discounted Voluntary Benefits

Qualifications

• Bachelor's degree with 2 years of experience in behavioral health required.
• TACT certification and CPR/BLS required within 90 days of hire.

Responsibilities

• Collaborate with healthcare personnel in patient evaluation and treatment.
• Assess patient needs and develop appropriate care plans.
• Maintain strong communication with staff and psychiatrists.

Skills

Problem Solving

Interpersonal Skills

Oral Communication

Written Communication

Judgement

Planning/Organizing

Professionalism

Attendance/Punctuality

Dependability

Initiative

Education

Bachelor's Degree in Behavioral Health

Higher Degree or Licensure (preferred)

Job description

Overview

• Janesville, Wisconsin
• Full-time, 36 hours/week schedule
• Day Shifts, 6:30am-7:00pm
• The Mercyhealth Behavioral Health In-Patient Unit is dedicated to serving patients who are suffering from acute mental illnesses and medically monitor withdrawal. There are between six to twelve patients within the unit at one time and staffing is appropriately aligned. This team demonstrates their passion for making lives better by providing care in a safe environment through assessment of needs, individual and group intervention, development of trusting rapport, de-escalation as needed and development of a discharge plan.

The Behavioral Health Case Manager BS assesses and assists with the mental and psychiatric health and educational needs of patients by providing specialized services in order to meet identified patient or child and family needs. This role serves as the Patient and family's case worker, coordinates and facilitates program activities, interagency referral sources, acts as a community liaison, is a primary family contact person and promotes appropriate utilization of resources to contribute to improved patient satisfaction and outcomes. The Behavioral Health Case Manager BS acts as an advocate, as a resource to patient, families and staff, and as a key player of the interdisciplinary team for continued care, discharge, aftercare planning. The Behavioral Health Case Manager BS assists the team leader in the daily operations of the program services and collaborates closely with the Clinical Therapist and multi-disciplinary team in regard to treatment of each patient. The Behavioral Health Case Manager BS also assists with assessment, treatment planning, and coordination of program care, as well as aftercare and discharge needs. The Behavioral Health Case Manager BS may be required to assist with dispositioning of patients in the ED and on medical floors. Participate in program QA and PI as assigned. The Behavioral Health Case Manager BS may be expected to work rotating weekends, on-call, as assigned.

Responsibilities

Essential Duties and Responsibilities

• Operates in close collaboration with physicians and other health care personnel in patient evaluation and treatment to further their understanding of significant social and emotional factors underlying the patient's behavioral/mental health problem.
• Assists in assessing participants for continuing treatment needs, prepares patient histories, discharges, and creates treatment plan of care.
• May be responsible for providing behavioral health screening/services to patients presenting in the Emergency Department.
• Assists in assessing patient needs and develops appropriate dispositional plans and coordinates care with the appropriate departments.
• Maintains strong communication and relationship with staff (interdepartment and within program) and Psychiatrists.
• Secondarily, works in close collaboration with physicians and other health care personnel in patient evaluation and treatment to further their understanding of significant social and emotional factors underlying patient's health problem.

Education and Experience: Bachelor's Degree with two years related experience and/or training in behavioral health field. Working toward a higher degree and/or licensure is preferred.

Certification and Licensure: TACT certified within 90 days after hire. Approved CPR/BLS within 90 days after hire.

Skills and Abilities: Problem Solving, Interpersonal Skills, Oral Communication, Written Communication, Judgement, Planning/Organizing, Professionalism, Attendance/Punctuality, Dependability, Initiative.

Special Physical Demands: While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands, fingers, and arms, to feel and reach. The employee is frequently required to sit; stoop, kneel, crouch, crawl, taste, and smell. The employee must regularly lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. Specific fine motor abilities required include writing, keyboard entry and mouse use.

Level of Supervision: Directly supervises the Social Work Students/Interns as assigned. Communicates the progress of each student on a regular basis to Team Leader. Would carry out supervisory responsibility in accordance with the organization's policies and applicable laws.

Supervises: Supervised by Mercy Options Team leader. Must be able to work independently with minimal guidance.

Benefits

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

• Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.
• Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.
• Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.
• Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.
• Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.
• Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.