Behavioral Health Case Manager BS, In-Patient Behavioral Health Unit

Mercy Health Corporation; Janesville (WI); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Behavioral Health Case Manager to join their passionate team. This role focuses on providing specialized services to patients with acute mental illnesses, ensuring a safe and supportive environment. You will collaborate closely with healthcare professionals to assess needs, coordinate care, and advocate for patients and families. The position offers a comprehensive benefits package, competitive pay, and opportunities for career advancement. If you are committed to making a positive impact in mental health care, this is the perfect opportunity for you.

Benefits

Comprehensive medical benefits

Dental and vision coverage

Retirement plan

Paid time off

Career advancement opportunities

Employee wellbeing resources

Discounts and assistance programs

Parental leave

On-demand pay

Financial education

Qualifications

• Bachelor's Degree with two years of related experience in behavioral health.
• TACT certification within 90 days of hire; CPR/BLS certification required.

Responsibilities

• Collaborate with physicians to evaluate and treat patients.
• Assist in assessing treatment needs and preparing treatment plans.
• Coordinate care with appropriate departments and maintain strong communication.

Skills

Problem Solving

Interpersonal Skills

Oral and Written Communication

Judgement

Planning/Organizing

Professionalism

Attendance/Punctuality

Dependability

Initiative

Education

Bachelor's Degree in Behavioral Health

Higher Degree or Licensure

Tools

Microsoft Outlook

Database Software

Word Processing Software

Job description

Overview

• Janesville, Wisconsin
• Full-time, 36 hours/week schedule
• Day Shifts, 6:30am-7:00pm
• The Mercyhealth Behavioral Health In-Patient Unit is dedicated to serving patients suffering from acute mental illnesses and medically monitored withdrawal. The unit typically cares for six to twelve patients at a time, with staffing aligned accordingly. The team is passionate about providing a safe environment through assessment of needs, individual and group interventions, development of trusting rapport, de-escalation, and discharge planning.

The Behavioral Health Case Manager BS assesses and assists with the mental, psychiatric, and educational needs of patients by providing specialized services to meet patient and family needs. This role acts as a case worker, coordinating program activities, interagency referrals, serving as a community liaison, and being the primary contact for families. The role promotes resource utilization to improve patient satisfaction and outcomes, advocates for patients and families, and collaborates with the interdisciplinary team for continued care, discharge, and aftercare planning. The Behavioral Health Case Manager BS supports daily operations, collaborates with clinicians, assists with assessments, treatment planning, and discharge coordination. They may also assist with patient disposition in the ED and medical floors, participate in QA and PI activities, and work rotating weekends or on-call as needed.

Responsibilities

Essential Duties and Responsibilities

1. Operate in close collaboration with physicians and healthcare personnel to evaluate and treat patients, understanding social and emotional factors underlying behavioral/mental health issues.
2. Assist in assessing treatment needs, preparing histories, discharges, and treatment plans.
3. Provide behavioral health screening/services in the Emergency Department if responsible.
4. Assess patient needs, develop dispositional plans, and coordinate care with appropriate departments.
5. Maintain strong communication and relationships with staff and psychiatrists.
6. Collaborate with physicians and healthcare personnel to understand social and emotional factors affecting patient health.

Education and Experience

Bachelor's Degree with two years of related experience or training in behavioral health; higher degree or licensure is preferred.

Certification and Licensure

TACT certification within 90 days of hire; approved CPR/BLS certification within 90 days of hire.

Level 3 inpatient experience; Level 2 day treatment programs and clinic setting experience.

Skills and Abilities

• Problem Solving, Interpersonal Skills, Oral and Written Communication, Judgement, Planning/Organizing, Professionalism, Attendance/Punctuality, Dependability, Initiative.

Computer Skills

Knowledge of database, internet, word processing software, and Microsoft Outlook.

Physical Demands

Regular talking, listening, standing, walking, using hands, sitting, stooping, kneeling, crouching, crawling, tasting, smelling, lifting up to 50 pounds, and specific vision and fine motor skills are required.

Supervision

Supervises Social Work Students/Interns; reports to Team Leader; works independently with minimal guidance.

Benefits

• Comprehensive benefits including retirement, medical, dental, vision, life, disability, flexible spending, and voluntary benefits.
• Competitive pay with shift differentials and incentives.
• Paid time off, career advancement opportunities, employee wellbeing resources, and additional benefits such as assistance programs, discounts, parental leave, on-demand pay, and financial education.