Behavioral Health Case Manager

Ocracoke Health Center, Inc; Engelhard (NC); Hybrid; USD 32,000 - 37,000; Part time

Benefits offered by this job

Flexible scheduling

Hybrid work model

Rural coastal communities focus

Collaborative team

Job summary

Ocracoke Health Center, Inc. seeks a Behavioral Health Case Manager to join our Integrated Care Team.

This part-time, hybrid role will work with primary care providers and our Behavioral Health Counselor to coordinate referrals, care plans, and connect patients with needed services. You will address social determinants of health and help patients access housing, transportation, food and financial resources.

Qualifications

• Bachelor's degree in social work or related field required.
• Associate degree or current pursuit of bachelor's degree within 1 year may be considered.
• 1+ year of case management experience preferred, especially in community-based or healthcare settings.
• Strong verbal and written communication skills.
• Experience with or ability to learn EHR systems (Athena experience is a plus).
• Commitment to patient confidentiality and professionalism.
• Knowledge of community resources and human service systems across the lifespan.
• Ability to work collaboratively with patients, healthcare providers, and community partners.

Responsibilities

• Receive and manage referrals from primary care providers and behavioral health counselors.
• Coordinate care and develop care plans, follow-up, advocacy, and resource coordination.
• Connect patients with specialty care, behavioral health services, and community resources.
• Address social determinants of health (housing, transportation, food access, financial stability).
• Collaborate with care team to support patient goals and outcomes.
• Provide administrative and care coordination support to the Behavioral Health Counselor and Integrated Care Team.
• Maintain accurate, timely documentation in the electronic health record (Athena).
• Participate in team meetings, case reviews, and care planning.

Skills

Communication skills

Team collaboration

Confidentiality

Attention to detail

Community resources

Education

Bachelor's degree in social work or related field

Associate degree or pursuing bachelor's within 1 year

Tools

Athena EHR

Job description

Part-Time: Approximately 20 hours per week

Hybrid: remote with scheduled onsite days each month in Engelhard, Manteo, and Ocracoke NC

Pay: $23 - $27 per hour

Ocracoke Health Center, Inc. is currently seeking a Behavioral Health Case Manager to join our Integrated Care Team. This position will work closely with primary medical providers and our Behavioral Health Counselor to provide case management related to referrals, linking patients to care, and addressing social determinants of health.

The position is hybrid and part-time, working approximately 20 hours per week. We are flexible in establishing the onsite schedule and will work with the selected candidate based on their availability and patient needs.

What You’ll Do

• Receive and manage referrals from primary care providers and behavioral health counselors.
• Coordinate care and provide case management services, including assessment, care planning, follow-up, advocacy, and resource coordination.
• Connect patients with specialty care, behavioral health services, and community resources that support their health and well‑being.
• Assist patients in addressing social determinants of health, including barriers related to housing, transportation, food access, financial stability, and other community support needs.
• Collaborate closely with medical providers, behavioral health counselors, and other members of the care team to support patient goals and improve outcomes.
• Provide administrative and care coordination support to the Behavioral Health Counselor and Integrated Care Team.
• Maintain accurate, timely, and compliant documentation in the electronic health record (we use Athena).
• Participate in team meetings, case reviews, and care planning activities.
• Deliver patient-centered, culturally responsive services that respect the unique needs and circumstances of each individual.

Requirements

• Bachelor's degree in social work or a related human services field required.
• Candidates with an associate degree or actively pursuing a bachelor's degree and expected to graduate within one year may be considered.
• One or more years of experience in case management preferred, particularly in a community-based or healthcare setting.
• Strong verbal and written communication skills.
• Experience with and/or ability to learn and use electronic health record systems (Athena experience is a plus).
• Commitment to maintaining patient confidentiality and professionalism.
• Knowledge of community resources and human service systems across the lifespan.
• Ability to work collaboratively with patients, healthcare providers, community partners, and other members of the care team.

Why Join Our Team?

• Flexible part-time schedule
• Hybrid work arrangement
• Opportunity to serve patients in rural coastal communities
• Collaborative, team-based care environment
• Opportunity to help shape an expanding integrated behavioral health program

Ocracoke Health Center, Inc. is an equal opportunity employer committed to creating an inclusive workplace and providing high-quality, patient-centered care to the communities we serve.