Behavioral Health Case Coordinator — Impactful Care

Pyramid Healthcare Inc; East Stroudsburg (Monroe County); Hybrid; USD 21,000 - 23,000; Full time

Job summary

Pyramid Healthcare Inc. is seeking a Case Coordinator to manage and coordinate care for clients and families in residential treatment. You will engage clients, coordinate admissions and aftercare, and collaborate with the clinical team to support treatment goals.

The role supports education and skill-building groups, maintains documentation, and coordinates with external providers. A background in behavioral health is preferred, with opportunities for growth into advanced clinical roles.

Qualifications

• One year of experience in drug and alcohol or mental health setting preferred.
• CPR/BLS certification preferred.
• Driver’s license preferred.

Responsibilities

• Coordinate client engagement through managing appointments, aftercare plans, schedules, and meetings with treatment team.
• Maintain communication with referral sources and outside providers through professional interactions, documenting contacts from admission through treatment.
• Provide case coordination services including organizing transportation and individual case coordination sessions.
• Assist in the development of aftercare plans and referrals, addressing external provider needs.
• Support clinical services by assisting in group facilitation and client engagement weekly.
• Collaborate with the treatment team and maintain professional communication with counselors and team members.
• Document client, family, and provider contacts in Carelogic according to program timelines.
• Work with client navigation team on aftercare needs and provide onsite support for EOS.
• Participate in mandatory corporate and program training sessions and engage in professional development.

Skills

Case coordination

Documentation

Communication

Group facilitation

Education

High School Diploma or equivalent

Job description

Pyramid Healthcare Inc. is seeking a Case Coordinator to manage and coordinate care for clients and families in residential treatment. You will engage clients, coordinate admissions and aftercare, and collaborate with the clinical team to support treatment goals.

The role supports education and skill-building groups, maintains documentation, and coordinates with external providers. A background in behavioral health is preferred, with opportunities for growth into advanced clinical roles.