Behavioral Health Care Tech — Crisis Intervention & Groups

Cynet Health; Waltham (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

Cynet Health is seeking Patient Care Technicians to support individuals with mental health challenges in a clinical setting. The role emphasizes patient safety checks and effective communication across care teams.

Responsibilities include documentation in EPIC, crisis intervention, de-escalation, and potential facilitation of group programming. Flexible with day and mid shifts for a 13-week assignment.

Qualifications

• 1-2 years of experience as a behavioral coordinator/specialist required.
• De-escalation/crisis experience required.
• EPIC experience required.

Responsibilities

• Support individuals with mental health challenges and ensure patient safety.
• Utilize EPIC for communication and documentation.
• Engage in crisis intervention and de-escalation as needed.
• Possibly facilitate group programming for patient engagement.
• Work flexibly across day and mid shifts as required.

Skills

De-escalation/crisis experience

Communication skills

Interpersonal skills

Team collaboration

Education

High school diploma/GED

Tools

EPIC

Job description

Cynet Health is seeking Patient Care Technicians to support individuals with mental health challenges in a clinical setting. The role emphasizes patient safety checks and effective communication across care teams.

Responsibilities include documentation in EPIC, crisis intervention, de-escalation, and potential facilitation of group programming. Flexible with day and mid shifts for a 13-week assignment.