Patient Care Technicians - Behavioral Health Tech

Cynet Health; Waltham (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

Cynet Health is seeking Patient Care Technicians to support individuals with mental health challenges in a clinical setting. The role emphasizes patient safety checks and effective communication across care teams.

Responsibilities include documentation in EPIC, crisis intervention, de-escalation, and potential facilitation of group programming. Flexible with day and mid shifts for a 13-week assignment.

Qualifications

• 1-2 years of experience as a behavioral coordinator/specialist required.
• De-escalation/crisis experience required.
• EPIC experience required.

Responsibilities

• Support individuals with mental health challenges and ensure patient safety.
• Utilize EPIC for communication and documentation.
• Engage in crisis intervention and de-escalation as needed.
• Possibly facilitate group programming for patient engagement.
• Work flexibly across day and mid shifts as required.

Skills

De-escalation/crisis experience

Communication skills

Interpersonal skills

Team collaboration

Education

High school diploma/GED

Tools

EPIC

Job description

Patient Care Technicians - Behavioral Health Tech

Profession: Behavioral Health Assistant

Specialty: Behavioral Health Assistant

Duration: 13 weeks

Shift: Day and Mid Shifts

Hours per Shift: 8 hours and 12 hours

Experience:

1-2 years of experience as a behavioral coordinator/specialist required.De-escalation/crisis experience required.Experience running group programming preferred.EPIC experience required.

License:

High school diploma/GED required.

Certifications:

BLS (AHA) required.CPI Certification preferred.

Must-Have:

Patient safety checks are a critical part of this role.COVID-19 vaccine required with medical/religious exemptions only.Flu vaccine required with medical/religious exemptions only.

Description:The Behavioral Health Assistant will support individuals with mental health challenges.This role requires effective communication and interpersonal skills.Patient safety checks are a critical aspect of the position.The assistant will utilize EPIC systems for communication and documentation.Documentation and accurate record-keeping are essential responsibilities.Experience with crisis intervention and de-escalation techniques is important.This position may include facilitating group programming for patient engagement.Candidates must be able to work flexibly across different shifts as required.The role emphasizes teamwork and interdisciplinary collaboration.