Behavioral Health Care Navigator & Case Manager

CVS Health; Louisiana; Presencial; USD 54 000 - 117 000; Tempo integral

Resumo da oferta

CVS Health is seeking a Behavioral Health Case Manager / Member Navigator to support members with behavioral health needs, helping them navigate the healthcare system and stay connected to care. The role emphasizes outreach after inpatient admissions, timely follow-ups, and overcoming barriers to treatment engagement.

The position collaborates with providers, care managers, and population health teams to ensure continuity of care, reduce readmissions, and connect members with community

Qualificações

• Prior clinical and/or managed care experience in healthcare or quality management.
• Behavioral Health experience.
• Case management and discharge planning experience.
• Managed Care experience.

Responsabilidades

• Conduct outreach to members following behavioral health inpatient admissions and emergency department visits.
• Facilitate timely follow-up appointments.
• Improve member engagement with behavioral health treatment plans.
• Address barriers to accessing care.
• Connect members with community and social support resources.
• Coordinate with providers, care managers, and population health teams.
• Act on ADT notifications and discharge information to intervene quickly during high-risk transition periods.
• Support continuity of care and prevention of avoidable readmissions.

Conhecimentos

Behavioral Health experience

Case management

Discharge planning

Managed Care

Formação académica

Bachelor's degree

Descrição da oferta de emprego

CVS Health is seeking a Behavioral Health Case Manager / Member Navigator to support members with behavioral health needs, helping them navigate the healthcare system and stay connected to care. The role emphasizes outreach after inpatient admissions, timely follow-ups, and overcoming barriers to treatment engagement.

The position collaborates with providers, care managers, and population health teams to ensure continuity of care, reduce readmissions, and connect members with community