Behavioral Health Care Navigator

Kaiser Permanente; Portland (OR); On-site; USD 90,000 - 110,000; Full time

Job summary

Kaiser Permanente in Portland, OR seeks a behavioral health care coordination professional to review patient assessments, care plans, and interventions for completeness and accuracy, prioritizing the patient experience during transitions.

You will collaborate with treating clinicians, identify care coordination improvements, and assist with referrals, authorizations, and discharge planning while maintaining compliance and data reporting.

Qualifications

• Master's degree in Psychology, Counseling, Social Work, or a related field.
• Minimum two years of experience in behavioral health case management or care coordination.
• Licensed in applicable states or able to obtain licensure within 6 months.

Responsibilities

• Build effective relationships by providing resources and expertise to coworkers and members.
• Complete assignments autonomously using up-to-date expertise in subject area to generate solutions.
• Collaborate cross-functionally to solve business problems and escalate risks as needed.
• Support, monitor priorities, deadlines, and expectations.
• Coordinate care by disseminating treatment plans to patients and providers.
• Ensure compliance with policies and standards and support survey readiness.

Skills

Ambiguity/Uncertainty Management

Attention to Detail

Communication

Problem Solving

Teamwork

Organizational Skills

Interpersonal Skills

Decision Making

Learning Agility

Health Care Industry

Education

Master's degree in Psychology, Counseling, Social Work, or related field

Tools

EHR Systems

Job description

Kaiser Permanente in Portland, OR seeks a behavioral health care coordination professional to review patient assessments, care plans, and interventions for completeness and accuracy, prioritizing the patient experience during transitions.

You will collaborate with treating clinicians, identify care coordination improvements, and assist with referrals, authorizations, and discharge planning while maintaining compliance and data reporting.