Behavioral Health Care Advocate - Field-Based

Optum; Virginia; Remote; USD 70,000 - 76,000; Full time

Job summary

A leading health care provider is seeking a Behavioral Health Advocate to support members transitioning from care environments. This role involves home visits, education, and coordination of services to ensure effective care. Candidates must reside in Southwest Virginia and have relevant licenses and experience.

Benefits

Full Medical, Dental, and Vision benefits

Life and AD&D Insurance

401(k) and Employee Stock Purchase Plan

Generous PTO and paid Company Holidays

Continuing Education reimbursement

Employee Assistance Program

Employee Discounts including gym memberships

Qualifications

• 1+ years of experience working in behavioral health.
• Driver's license and reliable transportation required.

Responsibilities

• Visit Medicaid members in their homes and other settings.
• Support members with condition education and medication reviews.
• Assist members with transitions from care facilities.

Skills

Proficient computer skills

Good working knowledge of Microsoft Word

Good working knowledge of Outlook

Education

Licensed Master's degree in Psychology

Licensed Master's degree in Social Work

Licensed Master's degree in Counseling

Licensed Master's degree in Marriage and Family Counseling

Licensed Ph.D.

Job description

The Behavioral Health Advocate will wear many hats and work in a variety of environments. Sometimes, you'll interact with members leaving the hospital, possibly with new medications or diagnoses. Or perhaps you'll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members, serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. The result? Fewer hospitalizations, ER visits and costly service gaps, and a less stressed, more effective health care system for us all.

The Behavioral Health Advocate will be based out of a home office and spend approximately 25% of the week in the community meeting with members in their homes, community centers, hospitals, or providers' offices. Candidates must reside in Southwest Virginia. Preferred locations include Bristol, Wise, Marion, Abingdon, Wytheville, and surrounding areas. Candidates residing in areas near Roanoke, Salem, and Bedford may be considered if business needs allow. The schedule is Monday - Friday, 8am - 5pm, and includes a weekend and holiday rotation.

Primary Responsibilities:

• Visit Medicaid members in their homes and/or other settings, including community centers, hospitals, or providers' offices


• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction


• Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels


• Assist members with the transition from a care facility back to their home

Why consider working for UnitedHealth Group? For starters, competitive base pay, performance rewards, and a management team who is committed to your success. Some of our benefits include:

• Full Medical, Dental, and Vision benefits


• Life and AD&D Insurance plus Short- and Long-Term Disability Coverage


• 401(k) and Employee Stock Purchase Plan


• Generous PTO and paid Company Holidays


• Continuing Education and License Renewal Fee reimbursement


• Employee Assistance Program and Calm app subscription


• Employee Discounts including Peloton and gym memberships


• Employee Referral Bonus Program

Required Qualifications:

• Licensed Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; or Licensed Ph.D.


• Active, unrestricted, independent license in Virginia: LCSW, LMFT, LPC, or LP


• 1+ years of experience working in behavioral health


• Proficient computer skills and good working knowledge of Microsoft Word and Outlook


• Driver's license and access to reliable transportation that will allow you to travel within an assigned territory in Southwest Virginia


• Access to secure, high-speed internet (Broadband Cable, DSL, or Fiber) and a dedicated, distraction-free workspace at home
  
  

Preferred Qualifications:

• 1+ years of experience working with Medicaid population


• 1+ years of Community Mental Health experience


• 1+ years of experience working with local and state community resources in Virginia


• Medical / Behavioral setting experience (i.e., hospital, managed care organization, or joint medical / behavioral outpatient practice)


• Dual diagnosis experience with mental health and substance abuse


• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients


• Experience working with Medicaid funded programs


• Experience working with youth and adults who have serious behavioral health needs
  
  

The salary range for this role is $70,000 to $76,000 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.