Behavioral Health Attendant - Emergency Services

Brown-University-Health-1; Providence (RI); On-site; USD 29,000 - 30,000; Full time

Job summary

Brown University Health is seeking a Behavioral Health Attendant to provide direct, non-clinical support for patients requiring observations. You will work under the RN and collaborate with clinical staff to maintain a safe, therapeutic environment while upholding patient dignity.

The role requires a high school diploma and prior experience in direct patient care or related education. Work hours include day shifts with every other weekend/holiday.

Qualifications

• High School diploma or equivalent required.
• Experience in direct patient care and/or patient observations, or completion of one year of progressive education in a human services-related field.

Responsibilities

• Provide direct non-clinical support to patients requiring observations.
• Observe and document patient behavior, mood and activity per protocol.
• De-escalate situations using approved verbal intervention techniques.
• Assist patients with activities of daily living as needed.
• Collaborate with nursing and clinical staff to maintain a safe environment.

Skills

Observational skills

De-escalation techniques

Team communication

Education

1 year human services education

Job description

SUMMARY

Under the general direction of the Registered Nurse, the Behavioral Health Attendant (BHA) provides direct, non-clinical support to patients requiring direct or indirect observations and who may be experiencing mental health and behavioral challenges. BHAs collaborate with clinical staff to ensure a safe, therapeutic environment while upholding patient dignity and adhering to Brown University Health care values.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Brown University Health employees are expected successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another
• Receives report on assigned patient before assuming responsibility of observations.
• Conduct continuous or intermittent patient observation as assigned.
• Reports changes in patient condition to nursing or clinical staff promptly.
• Monitor and document patient behavior, mood, and activity in accordance with established protocols.
• Maintain patient focus at all times, free from distractions.
• Assists patients with daily activities such as hygiene, meals, and mobility, as needed based upon report and direction received by registered nurse.
• Actively engages with assigned patient(s) throughout shift in a compassionate and respectful manner while providing interaction and recreational activities in accordance with training provided.
• De-escalate situations using approved verbal intervention techniques to promote patient and staff safety.
• Obtains initial certification and annual re-certification in system/facility approved de-escalation and restraint course with no restrictions for those working in behavioral health and emergency departments, BLS, and training in safe patient handling per facility guidelines. Must be able to perform physical aspects of the position which may include lifting, turning, and physical care/movement of patients from a sitting, standing or kneeling position.
• Attends staff development, supervision, and staff meetings as assigned.
• Ensure the care area is free of hazards and complies with safety guidelines, and assist with the maintenance of clean and orderly patient care spaces
• Observes patient rights, Maintains confidentiality of patient information,
• Maintains patient privacy.
• Follows hospital policy and procedures regarding patient and staff safety practices.
• Performs other duties as assigned.

EDUCATION

High School graduate or its equivalent required.

EXPERIENCE

Previous experience in direct patient care and/or patient observations, or completion of one (1) year of progressive education in a human services-related field (e.g., psychology, nursing, social work, health sciences) is required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Participates in patient care, activities of daily living, and physical management of patients according to training.

INDEPENDENT ACTION

Work alongside clinical staff; including nurses, social workers, therapists, and physicians to achieve treatment goals.

SUPERVISORY RESPONSIBILITY

None.

Pay Range

$21.09-$22.04

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type

7:00am-7:30pm: every other weekend/holiday

Work Shift

Day

Driving Required

No

Union

International Brotherhood Teamsters