Behavioral Health Attendant - Emergency Services

Brown University Health; Providence (RI); On-site; USD 29,000 - 30,000; Full time

Job summary

Brown University Health is seeking a Behavioral Health Attendant to provide direct, non-clinical support for patients requiring observations, in a night shift at Rhode Island Hospital in Providence.

Under RN supervision, BHAs help with daily activities, monitor behavior, de-escalate safety concerns, and document changes in patient condition while upholding privacy and compassionate care.

Qualifications

• High School graduate or equivalent required.
• Experience in direct patient care and/or patient observations or completion of one year in a human services field.

Responsibilities

• Provide direct/non-clinical observation support to patients.
• Report changes in patient condition promptly to nursing staff.
• Assist with daily activities and mobility as needed.
• De-escalate situations and promote safety for patients and staff.
• Maintain patient privacy and document observations per protocol.
• Participate in staff meetings and ongoing training.

Skills

Patient observation

De-escalation techniques

Hygiene assistance

Team collaboration

Education

High School diploma

Job description

SUMMARY:

Under the general direction of the Registered Nurse, the Behavioral Health Attendant (BHA) provides direct, non-clinical support to patients requiring direct or indirect observations and who may be experiencing mental health and behavioral challenges. BHAs collaborate with clinical staff to ensure a safe, therapeutic environment while upholding patient dignity and adhering to Brown University Health care values.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees are expected successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another

Receives report on assigned patient before assuming responsibility of observations.

Conduct continuous or intermittent patient observation as assigned.

Reports changes in patient condition to nursing or clinical staff promptly.

Monitor and document patient behavior, mood, and activity in accordance with established protocols.

Maintain patient focus at all times, free from distractions.

Assists patients with daily activities such as hygiene, meals, and mobility, as needed based upon report and direction received by registered nurse.

Actively engages with assigned patient(s) throughout shift in a compassionate and respectful manner while providing interaction and recreational activities in accordance with training provided.

De-escalate situations using approved verbal intervention techniques to promote patient and staff safety.

Obtains initial certification and annual re-certification in system/facility approved de-escalation and restraint course with no restrictions for those working in behavioral health and emergency departments, BLS, and training in safe patient handling per facility guidelines. Must be able to perform physical aspects of the position which may include lifting, turning, and physical care/movement of patients from a sitting, standing or kneeling position.

Attends staff development, supervision, and staff meetings as assigned.

Ensure the care area is free of hazards and complies with safety guidelines, and assist with the maintenance of clean and orderly patient care spaces

Observes patient rights, Maintains confidentiality of patient information,

Maintains patient privacy.

Follows hospital policy and procedures regarding patient and staff safety practices.

Performs other duties as assigned.

EDUCATION:

High School graduate or its equivalent required.

EXPERIENCE:

Previous experience in direct patient care and/or patient observations, or completion of one (1) year of progressive education in a human services-related field (e.g., psychology, nursing, social work, health sciences) is required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Participates in patient care, activities of daily living, and physical management of patients according to training.

INDEPENDENT ACTION:

Work alongside clinical staff; including nurses, social workers, therapists, and physicians to achieve treatment goals.

SUPERVISORY RESPONSIBILITY:

None.

Pay Range:

$21.09-$22.04

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

1900-0730: every other weekend/holiday

Work Shift:

Night

Driving Required:

No

Union:

International Brotherhood Teamsters