Behavioral Health Associate - Compassionate Care & Safety

Acadia Healthcare; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Shorewood Behavioral Health in Madison, WI is seeking a full-time patient care associate to support adult or adolescent units under clinical or nursing supervision. The role emphasizes safety, empathetic patient interaction, and accurate documentation.

Responsibilities include assisting with daily living activities, conducting safety checks, and facilitating educational-rehabilitative groups. CPR and de-escalation training are required or provided on hire.

Qualifications

• High school diploma or equivalent is required.
• Experience with the target population is preferred (6+ months).
• CPR and de-escalation/restraint certification required or training available on hire.

Responsibilities

• Demonstrate urgency regarding patient safety and provide excellent customer service.
• Ensure the well-being of patients and maintain a supportive environment.
• Conduct safety checks and supervise at intervals per guidelines.
• Document clinical information accurately in the patient record.
• Assist with activities of daily living and patient transport as needed.
• Interact with patients and communicate observations to nursing staff.
• Educate and engage patients in rehabilitative activities and goals.

Education

High school diploma or equivalent

Six months or more experience with the facility population

Job description

Shorewood Behavioral Health in Madison, WI is seeking a full-time patient care associate to support adult or adolescent units under clinical or nursing supervision. The role emphasizes safety, empathetic patient interaction, and accurate documentation.

Responsibilities include assisting with daily living activities, conducting safety checks, and facilitating educational-rehabilitative groups. CPR and de-escalation training are required or provided on hire.