Behavioral Health Associate 1 (7A-7P)

Harboroaks; South Carolina; On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in personal care seeks individuals to provide services to patients under clinical guidance. The role includes assisting with daily living activities, conducting safety checks, and maintaining patient safety. Candidates should possess a high school diploma and ideally have experience with similar populations while exhibiting empathy and excellent customer service skills.

Qualifications

• Six months or more experience working with the specific patient population preferred.
• CPR and de-escalation and restraint certification required.

Responsibilities

• Assist with activities of daily living including toileting, bathing, and dressing.
• Conduct safety checks and ensure supervision at required intervals.
• Engage patients in educational and rehabilitative groups.

Skills

Empathy

Customer Service

Safety Awareness

Education

High school diploma or equivalent

Job description

Overview

PURPOSE STATEMENT:

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic, and professional attitude towards customers at all times. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Responsibilities

ESSENTIAL FUNCTIONS:

• Demonstrate a sense of urgency related to patient safety and provide excellent customer service.
• Ensure the well-being of patients and provide a positive, supportive, and structured environment.
• Conduct safety checks and ensure supervision at 15-minute intervals or as per individualized guidelines.
• Document accurate clinical information in patient's medical records promptly.
• Assist in providing a safe, secure, and comfortable environment for patients, visitors, and staff.

• Interact routinely with patients, observe behaviors, and communicate significant observations to nursing staff.
• Assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, hydration, and changing linens.
• Obtain vital signs, height, and weight as assigned and document in patient records.
• Facilitate patient educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
• Engage patients in activities aimed at achieving treatment goals.

• Complete and maintain required documentation. Assist with follow-up and incident reports as needed.
• Provide or coordinate transportation for patients.
• Maintain a positive, empathetic, and professional attitude towards patients and staff. Address and resolve patient complaints when necessary. Prioritize patient safety.

OTHER FUNCTIONS:

Perform additional tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILLS:

High school diploma or equivalent required. Six months or more experience working with the specific patient population preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

CPR and de-escalation and restraint certification required (training provided upon hire). First aid certification may be required based on state or facility requirements.

While this job description aims to accurately reflect the role's requirements, management reserves the right to modify duties as circumstances demand.

We are committed to providing equal employment opportunities to all applicants, regardless of characteristics protected by applicable laws.