Behavioral Health Associate 1 (7A-7P)

Geisinger; Lancaster (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading healthcare provider is seeking a personal care services provider to support patients and ensure their safety and well-being. The role involves assisting with daily activities, documenting care, and engaging patients through various programs. Ideal candidates will have a high school diploma, relevant certifications, and a compassionate approach to care.

Qualifications

• Experience with specific patient population preferred.
• CPR and de-escalation training required.
• First aid certification may be needed based on local requirements.

Responsibilities

• Provide personal care services and ensure patient safety.
• Assist with daily living activities and document clinical information.
• Engage patients in educational and rehabilitative groups.

Skills

Communication

Empathy

Customer Service

Education

High school diploma or equivalent

Job description

Overview

PURPOSE STATEMENT:

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic, and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Responsibilities

ESSENTIAL FUNCTIONS:

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Ensure the well-being of patients and provide a positive, supportive, and structured environment.
• Conduct safety checks and ensure supervision at 15-minute intervals, or as per individualized guidelines.
• Document clinical information accurately and timely in the patient's medical record.
• Assist in providing a safe, secure, and comfortable environment for patients, visitors, and staff.

• Interact routinely with patients, observe behaviors, and communicate significant observations to nursing staff.
• Assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, hydration, and changing bed linens.
• Obtain vital signs, height, and weight as assigned and document in patient records.
• Facilitate patient educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
• Engage patients in activities to support their treatment goals.

• Complete and maintain required documentation; assist with incident follow-up and paperwork.
• Provide or coordinate transportation for patients as needed.
• Maintain a positive, empathetic, and professional attitude; work to resolve patient complaints; prioritize patient safety.

OTHER FUNCTIONS:

Perform other duties as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

High school diploma or equivalent required.

Six months or more experience with the specific patient population preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

CPR and de-escalation and restraint certification required (training provided upon hire).

First aid certification may be required based on state or facility requirements.

Note: Management reserves the right to modify duties based on circumstances.

We are committed to providing equal employment opportunities to all applicants, regardless of characteristics protected by applicable laws.