Behavioral Health Assessment Coordinator — Growth & Benefits

Lifepoint Health; Raleigh (NC); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO and financial protection

Tuition assistance & 401(k) retirement

Well-being programs

Professional development

Job summary

Triangle Springs in Raleigh, NC is seeking an Assessment Coordinator to manage scheduling and intake for psychiatric treatment. You will assess callers, coordinate admissions, and support the Care Coordination team with data entry and documentation.

Ideal candidates have a high school diploma (BLS within 30 days) and experience in psychiatric settings, with strong assessment skills and attention to detail.

Qualifications

• High School Diploma or GED preferred.
• BLS certification is required within 30 days of hire.
• Experience in a psychiatric healthcare facility with adult/geriatric patients preferred; strong clinical assessment skills.

Responsibilities

• Assess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments.
• Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments.
• Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
• Check in patient belongings, process consent forms, and coordinate admission paperwork.
• Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.

Skills

Clinical assessment

Education

High School Diploma or GED

Basic Life Support (BLS) certification within 30 days of hire

Job description

Triangle Springs in Raleigh, NC is seeking an Assessment Coordinator to manage scheduling and intake for psychiatric treatment. You will assess callers, coordinate admissions, and support the Care Coordination team with data entry and documentation.

Ideal candidates have a high school diploma (BLS within 30 days) and experience in psychiatric settings, with strong assessment skills and attention to detail.