Behavioral Health Admissions Navigator

Oceans Healthcare, L.L.C.; Reading (Berks County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with match

PTO

Job summary

Haven Behavioral Hospital of Eastern PA is seeking an Admissions/Intake Specialist to respond to inquiry calls, conduct initial intake assessments, provide referrals, and coordinate admissions in accordance with Joint Commission, Federal and State regulations.

The role requires a Bachelor's degree and prior intake/admissions experience, with full-time hours on the 2nd shift (3:00 PM–11:30 PM) and end-of-week rotation. Benefits include medical/dental/vision, 401k with match, and PTO.

Qualifications

• Bachelor's Degree & prior intake/admissions experience required.

Responsibilities

• Responds to inquiry calls, completes inquiry forms accurately, schedules assessments in a timely manner and documents follow up calls.
• Conducts assessments at facility or other locations, completes Comprehensive Interdisciplinary Assessments Initial Triage thoroughly.
• Refs patients not appropriate for facility programs to appropriate resources.
• Coordinates pre-certification process, admissions process for patients admitted to facility programs, including admission forms, CIAs, and UR information.
• Delivers patient services in a respectful manner which promotes dignity and patient satisfaction.
• Identifies safety needs including signs of abuse/neglect and reports to clinical staff.
• Identifies mobility and equipment needs of patients.
• Assesses age and disability needs to determine level of care and referrals.
• Communicates with patients and families respecting age, disability and cultural needs; involves families in decisions as appropriate.
• Performs other duties and projects as assigned.

Education

Bachelor's Degree & prior intake/admissions experience

Job description

Haven Behavioral Hospital of Eastern PA is seeking an Admissions/Intake Specialist to respond to inquiry calls, conduct initial intake assessments, provide referrals, and coordinate admissions in accordance with Joint Commission, Federal and State regulations.

The role requires a Bachelor's degree and prior intake/admissions experience, with full-time hours on the 2nd shift (3:00 PM–11:30 PM) and end-of-week rotation. Benefits include medical/dental/vision, 401k with match, and PTO.