Behavioral Health Administrative Assistant

Alternative Consulting Enterprises, LLC; Shillington (Berks County); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Paid Training

Professional Development Opportunities

Meaningful Work in Behavioral Health

Job summary

Alternative Consulting Enterprises (ACE) in Shillington, PA, is seeking a Behavioral Health Administrative Assistant to support psychiatric evaluations, medication management documentation, scheduling, and office operations. This part-time role offers competitive pay and opportunities to advance within a mission-driven behavioral health organization.

You will coordinate telehealth visits, manage confidential records, answer calls, and assist psychiatrists and clinical teams.

Qualifications

• Education: High School Diploma required.
• Experience: Two or more years of relevant administrative experience preferred.
• Customer service experience preferred.
• Records management experience is a plus.
• Proficiency with Microsoft Office and other computer software.
• Knowledge of office procedures, filing systems, and administrative practices.
• Strong organizational and time management skills.

Responsibilities

• Administrative Support: Prepare, process, and maintain psychiatric evaluations and medication management documentation.
• Organize, scan, and maintain confidential client records.
• Create reports, update spreadsheets, and assist with office projects.
• Verify insurance eligibility and collect requested records.
• Client & Provider Coordination: Coordinate client entry into telehealth psychiatric appointments.
• Schedule and reschedule appointments for providers.
• Answer phone calls and respond professionally to client inquiries.
• Support psychiatrists during sessions by documenting services and completing required paperwork.
• Office Operations: Maintain efficient office workflows and administrative processes.
• Handle confidential information with professionalism and discretion.
• Attend required trainings and team meetings.
• Perform additional administrative duties as assigned.

Skills

Organized

Detail-Oriented

Professional

Dependable

Strong Communicator

Customer Service Focused

Able to Handle Confidential Info

Team-Oriented

Education

High School Diploma

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Behavioral Health Administrative Assistant

Shillington, PA, US

13 days ago Requisition ID: 9515

Organize Care. Support Providers. Make a Difference Every Day.

Behavioral Health Administrative Assistant

Part-Time | $20.00/Hour | Professional Growth | Meaningful Work

Looking for More Than Just a Job?

At Alternative Consulting Enterprises (ACE), we're more than an administrative team—we're a vital part of ensuring individuals receive quality behavioral health services. We're looking for an organized, compassionate professional who thrives in a fast-paced environment and is passionate about supporting clients and clinical staff.

When you join ACE, you'll become part of an organization that values professionalism, teamwork, integrity, and exceptional service.

$20.00 per hour

Part-Time Schedule

Paid Training

Professional Development Opportunities

Meaningful Work in Behavioral Health

Hands-on training and onboarding

Opportunities to expand your administrative and behavioral health experience

Work alongside psychiatrists and clinical professionals

Grow your career within a mission-driven organization

Help ensure clients receive timely psychiatric care.

Support psychiatrists and clinical teams with essential administrative functions.

Build positive relationships with clients, families, and providers.

Make an impact by helping behavioral health services run smoothly every day.

What You'll Do

As an Behavioral Health Administrative Assistant, you'll provide administrative support while coordinating psychiatric evaluations, medication management documentation, scheduling, and office operations.

Your responsibilities may include:

Administrative Support

Prepare, process, and maintain psychiatric evaluations and medication management documentation.

Organize, scan, and maintain confidential client records.

Create reports, update spreadsheets, and assist with office projects.

Verify insurance eligibility and collect requested records.

Client & Provider Coordination

Coordinate client entry into telehealth psychiatric appointments.

Schedule and reschedule appointments for providers.

Answer phone calls and respond professionally to client inquiries.

Support psychiatrists during sessions by documenting services and completing required paperwork.

Office Operations

Maintain efficient office workflows and administrative processes.

Handle confidential information with professionalism and discretion.

Attend required trainings and team meetings.

Perform additional administrative duties as assigned.

Who We're Looking For

You may be a great fit if you are:

• Organized
• Detail-Oriented
• Professional
• Dependable
• Strong Communicator
• Customer Service Focused
• Able to Handle Confidential Information
• Team-Oriented

Education

High School Diploma required

Experience

Two or more years of relevant administrative experience preferred

One or more years of customer service experience preferred

Experience with records management is a plus

Requirements

Proficiency with Microsoft Office and other computer software

Knowledge of office procedures, filing systems, and administrative practices

Strong organizational and time management skills

Position: Behavioral Health Administrative Assistant
Job Type: Part-Time
Pay:$20.00 per hour
FLSA Status: Non-Exempt

Start a Career with Purpose

Some jobs keep an office running.

This job helps people receive the care they need.

Equal Opportunity Employer

Alternative Consulting Enterprises is an affiliate of Apis Services, Inc. and the Inperium family of companies. We are committed to providing equal employment opportunities for all applicants and employees in accordance with applicable federal, state, and local laws.