Behavioral Health Access Specialist – Evening, EOW Weekend

Care New England; Providence (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

Care New England is seeking a Clinical Access Specialist (EOW only) in Providence, RI. This role involves answering calls and performing risk assessments for patients pursuing Behavioral Health Services, within a busy health system.

The position requires an Associate's Degree in Behavioral Health or related field and at least 3 years of customer service experience focused on behavioral health and substance abuse. Weekend and holiday shifts are required, with day shift availability.

Qualifications

• Associate degree in Behavioral Health or related field.
• Minimum of 3 years experience in customer service with concentration in behavioral health and substance abuse treatments.
• Knowledge of insurance verification and ability to work within several different computer programs.

Responsibilities

• Answer calls and perform risk assessments for patients seeking Behavioral Health Services.
• Must be self motivated and work in a busy environment.

Skills

Risk assessment

Customer service

Self-motivated

Education

Associate's degree in Behavioral Health or related field

Tools

Insurance verification systems

Computer software familiarity

Job description

Care New England is seeking a Clinical Access Specialist (EOW only) in Providence, RI. This role involves answering calls and performing risk assessments for patients pursuing Behavioral Health Services, within a busy health system.

The position requires an Associate's Degree in Behavioral Health or related field and at least 3 years of customer service experience focused on behavioral health and substance abuse. Weekend and holiday shifts are required, with day shift availability.